N2 Plus Printer Freezes During Print

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chrisr
Posts: 1
Joined: Wed May 23, 2018 7:50 am

N2 Plus Printer Freezes During Print

Postby chrisr » Mon Jun 11, 2018 6:58 am

I have the problem that the printer freezes during a print (the nozzle simply stops moving and the touchscreen doesn't react to any inputs). This happened several times until now. The printer has the newest hardware and firmware installed.

Any ideas what the issue could be?

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Vicky@Raise3D
Posts: 3614
Joined: Fri Mar 25, 2016 3:54 am

Re: N2 Plus Printer Freezes During Print

Postby Vicky@Raise3D » Mon Jun 11, 2018 7:35 am

Please shoot us a support ticket at help.raise3d.com. Our technicians will help check out whether your problem is due to software or hardware.


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