And, just commented on that video, there are 2 minor things in the video and voice over.
First is a simple wording explanation of moving the Z axis to free the trapped box below it.
"Minor wording, you mean press the Z axis homing icon to move the Z axis to the origin (AKA homed position)."
Technically, on the LCD, we have had a grammatical error for a long time, the popup dialog is missing the word "to" origin. Really it should say something more informative to the new user, more like caution, about to move the Z axis table up, ensure bed is clear- that that's just a new suggestion altogether. I would think the video voice over might be better if it said the same thing, maybe even explain origin to the new user. I'm not saying go in depth, but again, just seeing how some of these terms are very CNC knowledge based, there is room for improvement if you are targeting this printer at a new audience of even less experienced users who demand it to "just work".
Second, when loading filament:
Pro tip: Cut off the tip of your filament that you are loading as the video shows the bent end of the filament, most likely from shipping through the hole in the side of the spool to keep it unraveling. The idea here is that end whip of the filament is often brittle and the bend may prevent proper loading. This is pretty much standard advice for every 3D printer, and yet the video is showing bad habits to new users. This concern is even greater since you have to pass through the filament detection module and then still pray the filament loads into the new Bondtech feeder.