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Shipping rates

Posted: Mon Jan 23, 2017 2:19 am
by gizmo91
Why is shipping so much on Raise3D store? Tried to purchase 2 rolls of filament and they want $24 to ship from California to Maryland?

Re: Shipping rates

Posted: Mon Jan 23, 2017 4:06 pm
by xygote
I posted another thread about this and they said they are working on it a couple of weeks ago.

Re: Shipping rates

Posted: Mon Jan 30, 2017 8:04 am
by Vicky@Raise3D
Please check again. We have adjusted the shipping cost of US last week.

Re: Shipping rates

Posted: Mon Jan 30, 2017 9:43 am
by woofy
Vicky,

What about the UK?
$25 shipping within the UK is very expensive, and applies if I want a kilo of filament or a light weight nozzle.
Could you please look at offering realistic graduated shipping rates in the UK.

Re: Shipping rates

Posted: Tue Jan 31, 2017 1:27 pm
by John@Raise3D
For EU customer, under 30Kg, it is $25 flat from EU warehouse to most countries in EU.

Re: Shipping rates

Posted: Thu Feb 02, 2017 3:39 pm
by Sebastian
Would you be able to send your products to Amazon.de for fulfillment? That would give way better shipping rates.

Re: Shipping rates

Posted: Fri Feb 03, 2017 8:31 am
by Vicky@Raise3D
Thanks for you suggestion! We will consider Amazon to be our partner in near future.

Re: Shipping rates

Posted: Fri Feb 03, 2017 8:02 pm
by Rockman
Also include
Amazon . ca for your Canadian clients too
:)

Re: Shipping rates

Posted: Sat Feb 04, 2017 9:51 am
by Vicky@Raise3D
Well noted. Will back to sales department.

Re: Shipping rates

Posted: Sun Feb 05, 2017 7:11 am
by 2CNK
Yes, I have ordered spare parts and OUCH the shipping was terrible for a Canadian.

I would love more Raise3D premium PLA filament but the shipping cost is a real barrier.

Re: Shipping rates

Posted: Tue Feb 07, 2017 8:31 am
by Vicky@Raise3D
2CNK wrote:Yes, I have ordered spare parts and OUCH the shipping was terrible for a Canadian.

I would love more Raise3D premium PLA filament but the shipping cost is a real barrier.


All the orders for Canada are shipping from US warehouse. We will check from US side whether the shipping rates to Canada have any space to adjust.

Re: Shipping rates

Posted: Wed Mar 15, 2017 6:29 am
by shiftyjonno
I'd love to place an order for about 8 rolls of Raise3d Premium PLA as I've had great results from it.

The shipping cost to New Zealand is astounding though ...

In this example of just 4 rolls, the total cost in $NZ also puts me over the customs tax allowance which means I'd be liable for customs tax of 15% on top ... making it over NZ$100 per roll.

I've tried a few PLA's and nothing works quite like the Raise3D premium.

Please Raise3D ... can something be done about the high shipping costs?

Raise3D - Checkout - Google Chrome_2017-03-15_19-22-45.png

Re: Shipping rates

Posted: Fri Mar 17, 2017 10:04 am
by Vicky@Raise3D
shiftyjonno wrote:I'd love to place an order for about 8 rolls of Raise3d Premium PLA as I've had great results from it.

The shipping cost to New Zealand is astounding though ...

In this example of just 4 rolls, the total cost in $NZ also puts me over the customs tax allowance which means I'd be liable for customs tax of 15% on top ... making it over NZ$100 per roll.

I've tried a few PLA's and nothing works quite like the Raise3D premium.

Please Raise3D ... can something be done about the high shipping costs?

Raise3D - Checkout - Google Chrome_2017-03-15_19-22-45.png


Which warehouse did you choose?
Have you checked with CN warehouse?
If still not a proper value, please shoot a mail to sales@raise3d.com.

Re: Shipping rates

Posted: Mon Mar 20, 2017 5:53 pm
by shiftyjonno
The warehouse was Mainland China. There were no options to choose another warehouse.
I'll make enquiries at sales@raise3d.com

I've been getting great results from eSun PLA+ in black, but the Raise3d brand still looks and prints better.

Thanks Vicky