settings support

Thoughts about Raise3D, 3D printing and making in general.
duke666
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Joined: Tue Oct 24, 2017 6:53 am

Re: settings support

Postby duke666 » Mon Nov 20, 2017 10:47 pm

Is it possible to negotiate with the dealer about replacing linear bearings by yourself? after they are delivered to them, it is very problematic to take the printer to the dealer

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Nick@Raise3D
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Re: settings support

Postby Nick@Raise3D » Mon Nov 20, 2017 11:47 pm

Hello duke666, can I have you create a ticket in our system to make it easier for our support team to resolve. Thanks!

duke666
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Re: settings support

Postby duke666 » Tue Nov 21, 2017 8:08 am

do not understand what you mean, do you need printer data? serial number or what?

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Vicky@Raise3D
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Re: settings support

Postby Vicky@Raise3D » Tue Nov 21, 2017 9:39 am

Yes, please share the purchase information, serial number of your machine, description of your problem on to our support system. So that we can help contact your supplier to help solve your problem.
Here is the link: http://help.raise3d.com/helpdesk

duke666
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Re: settings support

Postby duke666 » Tue Nov 21, 2017 7:27 pm

ok done

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Michael.P@Raise3D
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Location: Costa Mesa
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Re: settings support

Postby Michael.P@Raise3D » Tue Nov 21, 2017 9:50 pm

Hi Duke666,

We have seen your ticket in our system, thank you for working with us to resolve this.
Michael Petitclerc, Technician
Tel: +888 963 9028
Web: http://www.raise3d.com

duke666
Posts: 38
Joined: Tue Oct 24, 2017 6:53 am

Re: settings support

Postby duke666 » Tue Dec 05, 2017 10:17 pm

tell me, the pva gets stuck in the extruder after a few minutes of printing, I think it's because of insufficient cooling, is it possible to somehow increase the capacity of the fans or put more powerful or put additional ones?

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Vicky@Raise3D
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Re: settings support

Postby Vicky@Raise3D » Wed Dec 06, 2017 7:44 am

Do you mean the PVA stuck in the loading path on extruder before reaching to the crossing mount and hotend? Does it go soft around the feeding gear and stuck there?
What kind of filament are you using to printing together with PVA? What about the ambient environment?
Nozzle temperature, bed temperature and printing speed?

duke666
Posts: 38
Joined: Tue Oct 24, 2017 6:53 am

Re: settings support

Postby duke666 » Wed Dec 06, 2017 12:00 pm

I use together with the Raise PLA red, all covers are open, cooling is 100%, first the pv is coming, then the pva starts to choke badly and starts slipping in the feed mechanism, the pva begins to hasten in the hot-end, nozzle 190-220, bed 55, speed 50, pva company REC

duke666
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Re: settings support

Postby duke666 » Wed Dec 06, 2017 12:04 pm

pva pushes well, and is press at first well, but then starts to choke badly and as a consequence jumps in the feed mechanism

duke666
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Re: settings support

Postby duke666 » Wed Dec 06, 2017 12:06 pm

use pva for support, first layer speed 15, print support speed 30, main print 50

duke666
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Re: settings support

Postby duke666 » Wed Dec 06, 2017 12:27 pm

and another question, in the settings menu on the printer on the tablet there is a setting called the feed rate in Russian, it can be changed when printing, by default 100, what is this and what affects?

duke666
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Joined: Tue Oct 24, 2017 6:53 am

Re: settings support

Postby duke666 » Wed Dec 06, 2017 1:05 pm

The rod passes along two motors, which in the course of operation become substantially heated, and soften the rod. He, entering the thermal barrier, begins to stick to the walls and creates a cork, maybe because of this

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Vicky@Raise3D
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Re: settings support

Postby Vicky@Raise3D » Thu Dec 07, 2017 3:16 am

The function for feedrate adjust the over-speed for all directions and structures. Normally for printing PVA, we will drop the feedrate or at least support printing speed to 50% from default settings.
If the problem is due to motor temperature, you may need to decrease the voltage of extruder stepper driver or add extra cooling for motor.

duke666
Posts: 38
Joined: Tue Oct 24, 2017 6:53 am

Re: settings support

Postby duke666 » Thu Dec 07, 2017 7:12 am

how to lower the feed rate?

duke666
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Re: settings support

Postby duke666 » Thu Dec 07, 2017 7:16 am

speed support 30 Is it fast? even less to try?

duke666
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Re: settings support

Postby duke666 » Thu Dec 07, 2017 7:18 am

can the yield settings
fluidity which is desirable to put?

duke666
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Re: settings support

Postby duke666 » Thu Dec 07, 2017 7:34 am

flow rate i mean

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Vicky@Raise3D
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Re: settings support

Postby Vicky@Raise3D » Thu Dec 07, 2017 10:44 am

Feedrate is at Tune menu on screen.
Flowrate is not the same settings as feedrate. Flowrate is designed for controlling the extrusion amount. Feedrate for overall speed.
If you want to change the flowrate, it is also at Tune menu.

30mm/s is not a bad starter. I remember the default value is 50mm/s, so 50% off is around 20-30mm/s.

duke666
Posts: 38
Joined: Tue Oct 24, 2017 6:53 am

Re: settings support

Postby duke666 » Thu Dec 07, 2017 12:19 pm

I correctly understood, if I change the feed rate from 100 to 50 on the touchscreen, then my part will be printed twice as slow?


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