Current Firmware Version

jack77er
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Current Firmware Version

Postby jack77er » Tue Oct 23, 2018 2:13 pm

We received our Pro2 two weeks ago and were currently evaluating its limits.
After updating the GUI Version to 1.0.0.831 the interface shows a required controller board firmware version 0-0-37. The last Firmware I've found on your website is 0-0-31 so kindly outdated. Is the current firmware available somewhere or still in beta testing?

Thank you
jack7e7r

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Vicky@Raise3D
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Re: Current Firmware Version

Postby Vicky@Raise3D » Tue Oct 23, 2018 6:00 pm

Do you mean after you update the RaiseTouch to be the latest version on website, the printer will request firmware 0-0-37? Is your printer still functional at this moment with 0-0-31?
I will double confirm with the software team to see what's going on. Apologize for any inconvenience.

jack77er
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Re: Current Firmware Version

Postby jack77er » Wed Oct 24, 2018 8:12 am

The device was already delivered with the 0-0-36 firmware but the RaiseTouch shows in the settings panel that for some features the 0-0-37 motion board firmware is required.

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Vicky@Raise3D
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Re: Current Firmware Version

Postby Vicky@Raise3D » Thu Oct 25, 2018 6:20 pm

Would you mind flash the RaiseTouch rollback to 0.9.11 to see whether it is possible to work? If not, please let me. I will try to find a working beta version for you.
We will release some new versions very soon which can solve your current issue. So sorry about that.

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Korni
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Re: Current Firmware Version

Postby Korni » Thu Oct 25, 2018 7:12 pm

Vicky@Raise3D wrote:....
We will release some new versions very soon which can solve your current issue. So sorry about that.


Will probably take as long as the promised new ideamaker version (last update May 2018), or ;-(
And especially ideamaker would have deserved an update (with more features) long ago ...
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jack77er
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Re: Current Firmware Version

Postby jack77er » Mon Oct 29, 2018 6:45 am

There is not the problem, that there are any errors but i was just wonderung about the last official avialable firmware version.
When I take a look on available firmware updates for the controller board the device offers an update to 0-0-31. A bit weired as I'm on 0-0-36.

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Vicky@Raise3D
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Re: Current Firmware Version

Postby Vicky@Raise3D » Thu Nov 01, 2018 12:55 am

jack77er wrote:There is not the problem, that there are any errors but i was just wonderung about the last official avialable firmware version.
When I take a look on available firmware updates for the controller board the device offers an update to 0-0-31. A bit weired as I'm on 0-0-36.


We have released the latest 0-0-66 version this week. The 0-0-36 on your printer might be a transitional one between 31 to 66.


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