nozzle heads not switching

linkpd
Posts: 3
Joined: Thu Oct 18, 2018 9:03 pm

nozzle heads not switching

Postby linkpd » Thu Oct 18, 2018 9:10 pm

When trying to calibrate the Z height of the right nozzle, the function pictured below does not drop the right nozzle down so we can use the feeler gauge underneath it. Any thoughts? Are we incorrectly trying to set the Z height of the right nozzle? Right now in dual extruder prints, the right nozzle is printing in thin air.


Image

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Vicky@Raise3D
Posts: 4423
Joined: Fri Mar 25, 2016 3:54 am

Re: nozzle heads not switching

Postby Vicky@Raise3D » Thu Oct 18, 2018 10:55 pm

Have you set the nozzle temperature for right side and wait until it reaches to over 180C?
Does the Load and Unload function work for right nozzle?

linkpd
Posts: 3
Joined: Thu Oct 18, 2018 9:03 pm

Re: nozzle heads not switching

Postby linkpd » Thu Oct 18, 2018 11:40 pm

Hi Vicky,
Yes, we set the nozzle temps to over 180C (actually 235C because we have ABS loaded in the machine). Unload and load work fine for both nozzles, but during these processes neither nozzle raises or lowers. At all times, the left nozzle is lowered and the right nozzle is raised.

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Vicky@Raise3D
Posts: 4423
Joined: Fri Mar 25, 2016 3:54 am

Re: nozzle heads not switching

Postby Vicky@Raise3D » Thu Oct 18, 2018 11:50 pm

Please reach to our technicians at http://help.raise3d.com. We may need you to get a beta version firmware to run some tests to see whether it helps or it is due to hardware issues.


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