N series camera - missing matching Raise Touch update

Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

N series camera - missing matching Raise Touch update

Postby Jetguy » Tue Jul 31, 2018 6:24 am

So, the issue is, the Raise 3D camera is up for preorder in the store and the instructions are posted- and those instructions include screenshots of an N2 and shows Raise Touch Version 0.9.10.607 with the camera menu.
N series Camera missing Raisetouch version 0.9.10.607.jpg

Version 0.9.11 doesn't enable it.


https://cdn.shopify.com/s/files/1/1069/ ... 1718453912

Where is the correct Raisetouch version that enables camera on the N series? Obviously you had an internal version at 0.9.10 and we are now on 0.9.11 official.
Attachments
N series Camera missing.jpg

Stanislav
Posts: 45
Joined: Fri Jan 12, 2018 9:05 pm
Location: Bulgaria

Re: N series camera - missing matching Raise Touch update

Postby Stanislav » Tue Jul 31, 2018 9:34 am

I confirm, and I do not have icon of my N1
Stanislav

there is always a smarter man than you

EldRick
Posts: 355
Joined: Thu Jun 22, 2017 5:55 am

Re: N series camera - missing matching Raise Touch update

Postby EldRick » Tue Jul 31, 2018 4:23 pm

Since the camera is not shipping yet, it doesn't much matter whether the SW is there or not.

Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

Re: N series camera - missing matching Raise Touch update

Postby Jetguy » Tue Jul 31, 2018 4:33 pm

EldRick wrote:Since the camera is not shipping yet, it doesn't much matter whether the SW is there or not.

No, it actually does. I have an official Raise 3D camera, as well as other cameras known to work.

You can sit and wait if you want, only to discover not unlike the filament detector and other recent fiascos where they played that game and held back a software required to make a hardware operate, only to find bugs and errors in the version released under rush.

There is no technical reason for them to hold back this raise touch update, or lock the current version so camera only functions on a Pro2 or Pro2 Plus. Again, users have waited for a promised camera since the Kickstarter.

Alex M.
Posts: 194
Joined: Tue Apr 10, 2018 4:59 pm

Re: N series camera - missing matching Raise Touch update

Postby Alex M. » Tue Jul 31, 2018 9:19 pm

I often check the site and download the files just to have them. I don't have a Raise Touch Version 0.9.10.607 but I do have a Raise Touch Version 0.9.10.601. I don't know if I ever actually loaded it or not but I have never seen a Camera tab.

I just check and found that I have copies of Version 0.9.10.601 and 0.9.9.509 which aren't on the downloads page. :?

Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

Re: N series camera - missing matching Raise Touch update

Postby Jetguy » Wed Aug 01, 2018 3:47 am

Now, if only we had both a cloud and a camera enabled Raise touch version.........
viewtopic.php?f=3&t=10077

All the more reason the camera for N series is important.

Camera enabled cloud view.jpg

Stanislav
Posts: 45
Joined: Fri Jan 12, 2018 9:05 pm
Location: Bulgaria

Re: N series camera - missing matching Raise Touch update

Postby Stanislav » Sat Aug 04, 2018 5:18 am

I have a feeling that rais ignore us ,respond only when they want
Stanislav

there is always a smarter man than you

EldRick
Posts: 355
Joined: Thu Jun 22, 2017 5:55 am

Re: N series camera - missing matching Raise Touch update

Postby EldRick » Tue Aug 21, 2018 9:19 pm

Has anyone received their on-order camera for the N-series? I ordered one a month ago, and received a "Shipped" notice for the order, but no camera, and no software to make it work anyway.

What is going on with the lengthy N2 camera delivery now? Does this thing actually exist?
Last edited by EldRick on Wed Aug 22, 2018 2:20 am, edited 1 time in total.

User avatar
DrewPetitclerc
Posts: 39
Joined: Fri Mar 17, 2017 11:05 pm
Location: Morgan Hill, Ca

Re: N series camera - missing matching Raise Touch update

Postby DrewPetitclerc » Tue Aug 21, 2018 10:53 pm

Due to my contacts, I had an unofficial pre-production camera from Raise3D to use as a trail and in order to use it I was given a different version of the desktop software to install in order to see the camera from my PC and the printer touchscreen.
Raise3DProduction-1.7.7-raise3dproduction.apk
This worked great up until I decided this year it was time to catch up with all the supposed goodness of the newest release of the machine firmware and the desktop software, now I no longer have the camera option on either the touchscreen settings or my desktop software.
I do not want to dumb back down my machines so I guess we will have to wait for Raise3D to update us...............lets face it that is never going to happen, they won't talk about it or even tell us a date for a roll out. Our N2's are old defunct systems as far as they are concerned, they made their dollar from us and are now focused only on the new "Pro" series, what the heck were they calling the machines they sold us, "amateurs" no they did not.
My machine runs, I have plenty of spare parts and the knowledge to fix almost any issue that might come along, but I do feel bad for those out there that bought into this mess and are stranded and waiting in futility.
Senior Principal Designer
CAD expert user
3D Printing Teacher
Designer
Student
Artist
Comic Book collector
All around nice guy!
http://flash-graphics.deviantart.com/
http://www.thingiver...etitclerc/about
https://www.tiertime.com/community/

User avatar
Vicky@Raise3D
Posts: 4577
Joined: Fri Mar 25, 2016 3:54 am

Re: N series camera - missing matching Raise Touch update

Postby Vicky@Raise3D » Wed Aug 22, 2018 8:57 pm

EldRick wrote:Has anyone received their on-order camera for the N-series? I ordered one a month ago, and received a "Shipped" notice for the order, but no camera, and no software to make it work anyway.

What is going on with the lengthy N2 camera delivery now? Does this thing actually exist?


The delivery of camera pre-sale haven't started yet.
We might send you wrong notice by mistake. Sorry about that.

Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

Re: N series camera - missing matching Raise Touch update

Postby Jetguy » Sun Aug 26, 2018 3:39 pm


Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

Re: N series camera - missing matching Raise Touch update

Postby Jetguy » Sun Aug 26, 2018 3:50 pm

Also, this camera appears to work while you are waiting for Raise3D to slowly and I mean slowly maybe ship a camera sometime ....
Spinel VGA USB Camera Module OV7725, Support MJPEG 640x480@60fps, UVC Compliant
I ones with 180 degree lens but they have different versions currently 90 degree FOV on amazon
https://www.amazon.com/Spinel-Support-C ... B075TJCDD7
$28 for one that works today or wait for "official" raise 3D $49 version.

BTW, the STL files for the Raise mount- haven't yet tried with this camera but sure it can be adapted.
Attachments
61-FZh9OGXL._SL1001_.jpg
Raise camera2.jpg
Raise camera2.jpg (4.1 KiB) Viewed 505 times
Raise camera.jpg
Raise camera.jpg (11.79 KiB) Viewed 505 times
Square camera top cover.STL
(858.49 KiB) Downloaded 15 times
Square camera bottom cover.STL
(430.26 KiB) Downloaded 15 times

jon_bondy
Posts: 105
Joined: Fri Jan 26, 2018 6:24 pm

Re: N series camera - missing matching Raise Touch update

Postby jon_bondy » Sun Aug 26, 2018 4:45 pm

@Jetguy: what do you mean by "work"? What wiring? What software? What features?

Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

Re: N series camera - missing matching Raise Touch update

Postby Jetguy » Sun Aug 26, 2018 10:26 pm

jon_bondy wrote:@Jetguy: what do you mean by "work"? What wiring? What software? What features?

What software? The Raise 3D touch update I linked in the first post https://s3.amazonaws.com/raise3d-web-st ... loudPublic).raisepack

What wiring? It's USB webcam that plugs into one of the many USB ports on the front panel box. ANY port will work (including an internal one) or use the extened USB connector found on the printer. Read the instructions for the official webcam https://cdn.shopify.com/s/files/1/1069/ ... 1718453912

https://www.raise3d.com/collections/3d- ... m-n-series
Features:
Remote monitoring and control with ideaMaker
Capture print time-lapse
Benefits:
Easy monitoring of your 3D printers

Jetguy
Posts: 2700
Joined: Tue Mar 22, 2016 1:40 am
Location: In a van, down by the river

Re: N series camera - missing matching Raise Touch update

Postby Jetguy » Sun Aug 26, 2018 11:18 pm

Again, let's go over this topic. Raise 3D announced the exact webcam as installed in the Pro2 series, as an upgrade for the N series. Both printers use the exact same Raisetouch updates and thus technically the exact same touch application software is running on the front panel computer. The difference is, as of right now today, the 0.9.11 update enables camera functionality only when installed on a Pro2 series and disables the entire camera function on the N series. I've even tried changing the hidden config file to say an N2 was actually a Pro2 and the does not enable the camera related menus and screens. That's what this entire topic was about, what is the next version higher than 0.9.11 that can work and be loaded on the N series and enable the Raise3D raise touch camera functionality. This is nothing about is that functionality what every users wants or do all the features make everyone happy. This is simply saying again, 0.9.11 has literally no camera context menus on an N series- so just like the instructions for the N series upgrade states, you are expected to go to the download page and download a new and yet not posted update file to enable camera function. While waiting for this camera upgrade to ship and the matching software update required to make it function- we now have a link to a tested update that does in fact enable the camera on the N series printers. I'm not going into all the features of that because again, that is version specific based on whatever raise 3D releases. What I'm saying is, you literally as an N series own have NO camera menus now, if you update to the linked and lets call it beta raisetouch since it is part of the beta cloud thing as well- so beta is beta, but again, at the end of the day, if you want a preview to see what exactly that $50 camera upgrade might look and work like, here you go.

EldRick
Posts: 355
Joined: Thu Jun 22, 2017 5:55 am

Re: N series camera - missing matching Raise Touch update

Postby EldRick » Fri Aug 31, 2018 5:22 pm

Camera is supposed to ship at the end of August.

OK - we're here - where the devil are the cameras?

User avatar
Vicky@Raise3D
Posts: 4577
Joined: Fri Mar 25, 2016 3:54 am

Re: N series camera - missing matching Raise Touch update

Postby Vicky@Raise3D » Fri Aug 31, 2018 7:34 pm

We apologize that the delivery may be delayed a little.
The first batch of camera has just arrived US. We are going to count inventory and prepare shipment very soon.
The majority of customer which place the pre-order will receive in September.


Return to “N Series”

Who is online

Users browsing this forum: No registered users and 1 guest