Search found 5 matches

by RLH_3D
Sun Nov 26, 2017 2:23 am
Forum: Others
Topic: Y axis coupler - catastrophic failure
Replies: 23
Views: 5005

Re: Y axis coupler - catastrophic failure

Oh, and I did fully assemble and print out my new avatar as seen in this post. :-)
Works like a charm :-) !!!
by RLH_3D
Sun Nov 26, 2017 2:22 am
Forum: Others
Topic: Y axis coupler - catastrophic failure
Replies: 23
Views: 5005

Re: Y axis coupler - catastrophic failure

I received my replacement coupler yesterday (actually I was sent two!, thanks too Matterhackers and Raise3D staff working together). I was able to replace the Y axis coupler without any problems. I have been repairing most everything imaginable for the the better part of my entire life so really did...
by RLH_3D
Tue Nov 21, 2017 12:57 am
Forum: Others
Topic: Y axis coupler - catastrophic failure
Replies: 23
Views: 5005

Re: Y axis coupler - catastrophic failure

Ok good to know :-) I think I would prefer not going to that trouble at this point, especially if once we get a good look with the top off and determine if it is actually misaligned to the degree it look like in my photo (at the failure to to bottom alignment). Thanks Jetguy! I'll let you know what ...
by RLH_3D
Tue Nov 21, 2017 12:53 am
Forum: Others
Topic: Y axis coupler - catastrophic failure
Replies: 23
Views: 5005

Re: Y axis coupler - catastrophic failure

We are so sorry about the problem you meet. For the previous 48-hour printing, does it show any abnormal on your model, such as wobbles, shiftings which may due to the misalignment of the coupler? Shoot us a ticket, we will help check your problem and share warranty parts and instruction with you t...
by RLH_3D
Sat Nov 18, 2017 4:43 pm
Forum: Others
Topic: Y axis coupler - catastrophic failure
Replies: 23
Views: 5005

Re: Y axis coupler - catastrophic failure

Raise3D CouplerFail.jpg I am posting an occurrence of the failure which also happens to be a very similar Y axis coupler failure experienced by caxton3d. I have had my printer for just under a year however I really haven't printed that much, probably only has 48 hours total run time :oops: Anyway j...

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