Search found 30 matches

by DavidBarwin
Tue Aug 14, 2018 10:46 am
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Thank you Vicky. Please keep us up to date as we are all rightly concerned and when we don't hear about your progress we become even more concerned. Additionally, please consider using those of us that are having this issue in your testing of the solution prior to general release to save time and in...
by DavidBarwin
Tue Aug 14, 2018 10:42 am
Forum: Pro2 Series
Topic: Bed handle snap off
Replies: 24
Views: 356

Re: Bed handle snap off

Yes Vicky, you are correct in my case on the protrusion being related to the fixing screw. If I loosen the screw the bump lessens. When I'm not in the middle of a print job I will research more by removing the plate and both screws to see why that side protrudes. I tried loosening the screw and reti...
by DavidBarwin
Tue Aug 14, 2018 12:20 am
Forum: Pro2 Series
Topic: Bed handle snap off
Replies: 24
Views: 356

Re: Bed handle snap off

I've had my Pro2 for almost 2 months. I've never set the bed temp above 90c and you can see my handle is starting to warp as well. I never pull the plate out so I'll probably not break the handle but I can see where this could (and will) be happening more often.
by DavidBarwin
Mon Aug 13, 2018 11:01 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Tired of waiting for a reply to my support ticket I called and talk to support. At their suggestion I disable the motors and moved the print head around and in the back right position the thermocouples jumped to life. Support says its a bad power cable to the thermocouples. They aren't sure they hav...
by DavidBarwin
Mon Aug 13, 2018 11:00 pm
Forum: Pro2 Series
Topic: Unable to heat either extruder......
Replies: 4
Views: 102

Re: Unable to heat either extruder......

Tired of waiting for a reply to my support ticket I called and talk to support. At their suggestion I disable the motors and moved the print head around and in the back right position the thermocouples jumped to life. Support says its a bad power cable to the thermocouples. They aren't sure they hav...
by DavidBarwin
Mon Aug 13, 2018 10:35 pm
Forum: Pro2 Series
Topic: Unable to heat either extruder......
Replies: 4
Views: 102

Re: Unable to heat either extruder......

I tried rolling back to 0.9.7 but that didn't allow the extruders to heat either. Dead in the water.
by DavidBarwin
Sun Aug 12, 2018 6:43 pm
Forum: Pro2 Series
Topic: Unable to heat either extruder......
Replies: 4
Views: 102

Re: Unable to heat either extruder......

I appreciate you JetGuy. Raise3D needs to fix this correctly and quickly.
by DavidBarwin
Sat Aug 11, 2018 3:07 pm
Forum: Pro2 Series
Topic: Unable to heat either extruder......
Replies: 4
Views: 102

Unable to heat either extruder......

I've had my Pro2 for a little less than 2 months and I updated to 0.9.11.612 and had a couple successful prints but now neither of my extruders will heat-up. I can't print or load/unload filament on either extruder. Never gets the extruders off of the low temp. What do I need to do to get this worki...
by DavidBarwin
Sat Aug 11, 2018 3:02 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Since the temp readings are no longer errant for me I'll post a new topic "no heat" to extruders. I can't heat them to load or unload filament or print. Perhaps they can trouble-shoot that?
by DavidBarwin
Fri Aug 10, 2018 3:13 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Where are you located Jeyguy? I'm in Denver and could make my Pro2 available if need be.
by DavidBarwin
Fri Aug 10, 2018 1:25 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

For what it's worth....... I've had the Pro2 for less than 2 months and according to the DashBoard stats: 40d 14h 14m of print time, Material used 9.33kg and Files Printed 116. Let's get this fixed! And thank-you Jetguy for raising the alarm and being so helpful.
by DavidBarwin
Fri Aug 10, 2018 10:53 am
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Attempting to continue is no longer an option, regardless. The printer will not heat either nozzle but does heat the bed. This is a production machine and will sit idle until there is a fix. The good news is I have ten Zortrax M200s to take up the slack so at least it won't put me out of business bu...
by DavidBarwin
Fri Aug 10, 2018 3:25 am
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Updated to Raise Touch Version 0.9.11.6151 and had several successful prints but now the nozzle readings get stuck at 41 C and regardless of which wires I jiggle or adjust I can't get the extruder/nozzles to heat to start a print job. Am wondering if the "Added temperature check for CPU of scre...
by DavidBarwin
Wed Aug 08, 2018 7:15 pm
Forum: Feature requests, ideas, wishes
Topic: Filament Run Out Sensor -- Use 2nd spool
Replies: 2
Views: 197

Re: Filament Run Out Sensor -- Use 2nd spool

Also posted as "Auto Extruder Switch on end of spool detect??" back on June 6th. Yes please BUT the alignment between nozzles would have to be PERFECT or would be a potential waste.
by DavidBarwin
Mon Jul 30, 2018 11:18 pm
Forum: Pro2 Series
Topic: Camera again...
Replies: 12
Views: 335

Re: Camera again...

Thank-you Jetguy! I had over 100 videos just waiting for me. ;-). Now if the resolution was only better. lol. -db
by DavidBarwin
Sat Jul 28, 2018 1:46 pm
Forum: Pro2 Series
Topic: Camera again...
Replies: 12
Views: 335

Re: Camera again...

How? Step by step please. I haven't a clue on how to record a time-lapse from the camera and then access it for playback.
by DavidBarwin
Fri Jul 27, 2018 1:36 pm
Forum: Pro2 Series
Topic: Camera again...
Replies: 12
Views: 335

Re: Camera again...

How do I play the time-lapse video on the touchscreen currently? I'm not seeing how to do this nor do I see where a list of time-lapse movies that have been recorded are available. Where's the documentation on how to use the camera appropriatley? Even a very simple pdf on how to record, how to playb...
by DavidBarwin
Thu Jul 26, 2018 1:19 pm
Forum: Pro2 Series
Topic: Camera again...
Replies: 12
Views: 335

Re: Camera again...

Why exactly can we enable timelapse yet do nothing to access and play this back? Is the camera functionality still in development? Is there a timeline and anticipated functionality list available?
by DavidBarwin
Thu Jul 19, 2018 2:42 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 37
Views: 920

Re: Cold nozzles reading 240° C

Same issue here again as well. Thought I had a clogged extruder but now I believe it was just the faulty connection of the 14pin plug cutting power/heat to the nozzle. Of course, when I tried to unload the filament it broke at the gear since it was too cold to actually pull the filament out. Check y...
by DavidBarwin
Fri Jul 13, 2018 1:58 pm
Forum: Pro2 Series
Topic: Jam above the extruder gears
Replies: 5
Views: 211

Re: Jam above the extruder gears

Why isn't this guide (and similar documentation) posted for 7-24-365 download? Frustrated at the lack of documentation to work on and service my Pro2.

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