Search found 3003 matches

by Vicky@Raise3D
Mon Feb 19, 2018 10:16 am
Forum: General
Topic: How the build volume indirectly affects the print quality?
Replies: 2
Views: 51

Re: How the build volume indirectly affects the print quality?

The only heating element who can warm the internal printing space is the heated bed. Since the hot air normally tends to go up and the printing space is above heating bed, so the print quality won't be affect a lot. But if you want to preheat the whole chamber before printing, the larger volume of N...
by Vicky@Raise3D
Mon Feb 19, 2018 8:30 am
Forum: Hardware
Topic: Board Error:: Extruder switched off
Replies: 11
Views: 1336

Re: Board Error:: Extruder switched off

nikobeck wrote:Same here ans NO idea what to do !


Would you like to make contact with our support team directly?
http://help.raise3d.com/helpdesk
by Vicky@Raise3D
Mon Feb 19, 2018 8:29 am
Forum: Hardware
Topic: Not reaching temperature
Replies: 49
Views: 4675

Re: Not reaching temperature

I'm totally aware of this topic being old, but figured my own solution after having the same problem with the nozzle not reaching temperatures above 250. I recently replaced the screw on the side of the hotend, that fastens the thermocouple and must have overtightened it. I released it just a littl...
by Vicky@Raise3D
Mon Feb 19, 2018 8:24 am
Forum: Software
Topic: ideaMaker 3.1.0 Release Note
Replies: 24
Views: 763

Re: ideaMaker 3.1.0 Release Note

Do you mean the software increase solid layer quantity automatically after user editing the layer thickness?
by Vicky@Raise3D
Mon Feb 19, 2018 8:21 am
Forum: Software
Topic: Touchscreen Firmware 0.9.7 Release Note 2018.1.16
Replies: 44
Views: 1505

Re: Touchscreen Firmware 0.9.7 Release Note 2018.1.16

You mean the Ethernet error only shows with version 0.9.7, but it works well with 0.9.2 without any hardware change? Vicky, Touchscreen Firmware 0.9.7 - Eternet Cable = Not working at all. But strangely, this morning it is working... - Wi-Fi = Not working at all. Touchscreen Firmware 0.9.2 - Eterne...
by Vicky@Raise3D
Mon Feb 19, 2018 7:18 am
Forum: Software
Topic: Retraction problem with 3.1.0
Replies: 6
Views: 89

Re: Retraction problem with 3.1.0

If you have tried with unchecking the option of Avoid Retraction inside Model? The string lines in your first picture of printing seem all inside the inner structure of the model. Please check the result with that option disabled. If you choose Line as top solid layers infill type, the direction of ...
by Vicky@Raise3D
Sun Feb 18, 2018 5:41 am
Forum: Software
Topic: Retraction problem with 3.1.0
Replies: 6
Views: 89

Re: Retraction problem with 3.1.0

Would you like to share the Gcode file about this model with me to check more details? Only found Data file in the Zip file.
The Concentric structure doesn't have angle or direction, since it only includes circles with the same shape of the structure of that layer.
by Vicky@Raise3D
Sun Feb 18, 2018 4:29 am
Forum: Software
Topic: ideaMaker 3.1.0 Release Note
Replies: 24
Views: 763

Re: ideaMaker 3.1.0 Release Note

firesped wrote:I see I can change it now to higher amounts. when I dupilicated the printer, it was limited 1.0 mm max however.


Noted. We will open the limits of setting in future version.
by Vicky@Raise3D
Sun Feb 18, 2018 4:18 am
Forum: Software
Topic: File management
Replies: 14
Views: 138

Re: File management

jon_bondy wrote:"Do you mean you want the screen to memorize the unit you choose for axes moving after restart?"

Yes, please. Once I choose a unit, please maintain that unit until I change it again.


Notes taken.
by Vicky@Raise3D
Sun Feb 18, 2018 4:16 am
Forum: Printing Settings
Topic: Adding Taulman T-Glase
Replies: 3
Views: 53

Re: Adding Taulman T-Glase

The setting template for one filament won't directly work with a totally different filament. But since we have set some basic templates inside ideaMaker, such as PLA, ABS, PC, Elastic, which can for the users start with similar type filament. Or there will have hundreds of settings need to be set fr...
by Vicky@Raise3D
Sun Feb 18, 2018 3:42 am
Forum: Software
Topic: Touchscreen Firmware 0.9.7 Release Note 2018.1.16
Replies: 44
Views: 1505

Re: Touchscreen Firmware 0.9.7 Release Note 2018.1.16

It would be nice if Raise3D could improve the "Edit" "Rename" function to support files with "." (dots) in the name, and maybe also to support changing the filename postfix. Currently the rename function assumes that all characters that comes after the first dot in the...
by Vicky@Raise3D
Sat Feb 17, 2018 7:32 am
Forum: Software
Topic: File management
Replies: 14
Views: 138

Re: File management

jon_bondy wrote:It would be nice if the firmware remembered the step value I entered last time (10, 1, 0.1). Every time I restart the printer, I have to reset that value.


Do you mean you want the screen to memorize the unit you choose for axes moving after restart?
by Vicky@Raise3D
Sat Feb 17, 2018 7:32 am
Forum: Software
Topic: File management
Replies: 14
Views: 138

Re: File management

jon_bondy wrote:I tried to delete a file in Edit mode, but it did not get deleted. I had to delete the file after selecting it for printing


Is it possible for me to ask a video to check what happens after you select a file under Edit mode then choose delete?
by Vicky@Raise3D
Sat Feb 17, 2018 6:48 am
Forum: Software
Topic: ideaMaker 3.1.0 Release Note
Replies: 24
Views: 763

Re: ideaMaker 3.1.0 Release Note

firesped wrote:was trying to setup a printer that has a 1.2mm nozzle. ideamaker would not let me enter a nozzle size bigger then 1.0mm


Which setting do you mean? I tried with Nozzle Diameter under Printer Settings and Extruder Width under Advanced, seem both doesn't have limit for this size.
1.png
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2.png
by Vicky@Raise3D
Sat Feb 17, 2018 6:43 am
Forum: General
Topic: Update FW... HOW?
Replies: 15
Views: 1057

Re: Update FW... HOW?

Haven't tried checking fuse bits with the connectors you mentioned.
We use JTAG to flash firmware and boothloader and SPI as the communication Bus.
by Vicky@Raise3D
Sat Feb 17, 2018 6:39 am
Forum: Printing Settings
Topic: Adding Taulman T-Glase
Replies: 3
Views: 53

Re: Adding Taulman T-Glase

After you clicking Create, you will see the windows as below. 1.png 2.png If you mean you cannot find the new filament type from the drop list of this page, please check the information above, "Copy Template From". Since the new filament is a just created filament type which doesn't have p...
by Vicky@Raise3D
Sat Feb 17, 2018 3:56 am
Forum: Software
Topic: Touchscreen Firmware 0.9.7 Release Note 2018.1.16
Replies: 44
Views: 1505

Re: Touchscreen Firmware 0.9.7 Release Note 2018.1.16

Thanks for your pictures. Have you ever tried with net cord directly connecting the screen board and computer with Wlan disabled? Since Wi-Fi chip and Ethernet chip should be separate to each together on board. Two broken at the same time is not such common to see. No, I did not try that. Where is ...
by Vicky@Raise3D
Sat Feb 17, 2018 3:50 am
Forum: Software
Topic: Upgrade printer software? [N2]
Replies: 1
Views: 43

Re: Upgrade printer software? [N2]

Would you like to advise more details about the bug you meet? We can help check whether it is due to software or hardware. For the screen firmware upgrade, you can Settings with pressing the little gear icon at the top right corner to check the version. The latest version can be downloaded from our ...
by Vicky@Raise3D
Sat Feb 17, 2018 3:42 am
Forum: General
Topic: Question
Replies: 4
Views: 82

Re: Question

Not sure which color is the left, I guess the white one is left.
Would recommend you to calibration the two nozzle with single extruder print first. Then start dual print try.
by Vicky@Raise3D
Fri Feb 16, 2018 3:16 pm
Forum: Hardware
Topic: Throat tube doesn't tighten
Replies: 11
Views: 236

Re: Throat tube doesn't tighten

We can sell the heating block individually without the whole hotend. Shoot our sales a mail. They can help arrange for you. I sent email to sales@raise3d.com a few days ago and haven't received a reply. How do I get in touch with them about this order ? Should I open a ticket with support first ? Y...

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