Official Raise3D Community

You can change Wipe Wall settings by height under Pre-layer settings. It will be easier for you to adjust it on touchscreen. There is an option under Settings -> More Settings -> Advanced Settings -> Lower the bed to defined height. For the shell issue, would you like to give more files and pictures...

RAISE3D I have the same exactly issue and is so really annoying. Please let us know if you are working to solve this issue due to apparently is a design problem. I would be able to buy another "feeding system" but you need completely make sure that it would solve the problem. Really the m...

Would you like to double confirm the height of left and right nozzle tip?
You can find out the calibration steps inside the installation instruction in this page:
https://www.raise3d.com/collections/pro ... inter-only

Everything else above nozzle are all clear to pass through? Are you able to remove the nozzle or not?

Probably thermocoupler or extruder ribbon cable loose connection at terminals, both are at extruder board. Please power off and make sure all the cables on extruder board are well connected.

Would you like take a video to show us what's going on and share it with our technicians to double confirm whether it is due to some hardware issues?

Would you like to open a support ticket at http://help.raise3d.com to contact our technicians?
I guess there should be loose connection or bad terminal on your motion controller board. You may need to open the electronic box to check.

Contours and holes compensations have been added into developing list already. You may can see them in next version of ideaMaker.

I want to compensate for material shrinkage also with ABS. Every other software I've used has this as a percentage that you can adjust. Simplify3D has this as well as a hole size calibration. The only thing I've seen that you can do to adjust for shrinkage with Ideamaker is the flowrate from what I...

Does the LED at the top of the printer work or not?

venosa wrote:

Vicky@Raise3D wrote:Would you mind open a support ticket to contact our technician? I remember there has a way to update firmware via SSH login remotely from laptop.

Created!

Would you like you advise the ticket number, I can ask technicians pay special attention to if needed.

Does the failure always happen at right nozzle or both nozzles have print failures?

Success! Dense support as well as increasing the heatbed back to 100 degrees C worked. I’ve got a little bit of sanding to do to get some of the dense support off of the polycarbonate model, but I needed to sand this model slightly anyways. Here’s some pictures, where the red is PLA and black is Po...

Do you mean you are trying to print one nozzle with white the other with red? And messed up during dual printing?
Any picture we can see how the failure looks like?

Would you mind open a support ticket to contact our technician? I remember there has a way to update firmware via SSH login remotely from laptop.

Thanks for your update!

Would you like to share the file with us to run some tests?

Would you mind to contact our technicians to get further checking steps? I'm wondering is that the terminal for LEDs are not functional or loose connection.

If you have edited the offset in touchscreen, please make sure the offset under Print Settings in ideaMaker have been set to be 0.

Only the LED lights on top don't work, or the screen and cooling fan stop working as well?