Official Raise3D Community

Will be in stock in two weeks.

Is there any info for european customers like "europeans will be served 2 weeks later because stuff has to be shipped to europe first" or something? Just asking because I've not received both thermal protector and Filament Run-out Sensor yet... The delay is not only for US, but global. Pa...

We are considering to remove this two buttons from remote control but add "confirm remove" there, so that workflow can be more smooth.

After you removing model from bed and pressing Done from screen, theses two buttons can work from remote control side.

Now Ultimaker S5 show all the details and I will say that Pro2 Plus seem like a better value on the paper. They are almost same price USD5,999 (r) vs USD5,995 (u), different build volume 280x305x605 (r) vs 330x240x300mm (u) Ultimaker S5 come with various swap-able print heads and 2 types of print b...

If the problem only focus on X side, it is more likely the driver or the mechanical parts.
Please shoot a support ticket to us: help.raise3d.com.

Windows 7 64bit. Unfortunately i can´t send you a PM. I can´t find the Option. Shoot a PM to you. If you cannot read or find, please advise. I'd like to have it too. Having problems with this stutter, switched back to cura for some time, until this was fixed. But i need to go back to ideamaker! Min...

Would you like to share the origin link of the thread or the ticket number of your case to let me check more details about your problem? My ticket number is 1576. I have been going back and forth with Raise3D staff for close to a year trying to get both of my brand new N2 Plus printers to connect o...

I recieved both items today, it is just the run-out sensor that is defective and not the overrun protection, correct? Also, are there instructions for the overrun protection installation? Thank You for the update. Attached the instruction of thermal protector for you. https://www.raise3d.com/pages/...

DragonXtreme wrote:Well that sucks. I was told that the over run protection would be shipped with my order for the run-out sensor, is this still the case as I am still showing unfulfilled on my ship status from March 8th?

Please shoot a mail to support@raise3d.com with your order number. I will help check.

Have you ever tried with wired mouse to control the unresponsed areas? Or remote control from ideaMaker to confirm whether the functions of those unresponsed areas can still work or not.
And please shoot a support ticks to to us: help. raise3d.com

If you have edited the slicing settings for temperature list under Advanced for some height, it will be always there, unless you change Printer and Filament Type. For turn off the WipeWall, it is not unticking the WipeWall for some height. But tick Enable WipeWall for the height you need WipeWall un...

For the Filament Run-out Sensor's shipping and installation guide, please check with the following link:
viewtopic.php?f=2&t=7462

Dear All, We regret to inform that the first batch of Filament Run-Out Sensors was found defective. We are doing our best efforts to correct the situation with our supplier, but we are afraid it may take up to two additional weeks to sort everything out. For those who had already received their unit...

Please shoot a support ticket to us: help.raise3d.com.
If the rod is already bent, it is hard to straighten it back, you may need to consider to replace it to a new one.

Yes, Formfutura has taken participate in Raise3D Open Filament Project.
We are going to have some news about this project during May.

stevetriple wrote:

Vicky@Raise3D wrote:

Korni wrote:Oh, Ohh ... sounds not good

I order Pro2

The Pro2 series are using upgraded Screen and Screen Logic Board with higher quality.

And what about my problem? Tonight I lost an 8 hours print for this screen freeze issue

Shoot us a support ticket at help.raise3d.com.

Z height? You mean layer height or distance between nozzle and build plate?

Temperature Control List and Per-layer Setting can help.

I am confused, why would Raise3D be shipping the initial batch Pro2 printers with a bunch of 3d printed parts? I would be very disappointed if I paid $4000 for a professional grade printer to find a bunch of 3d printed upgrades all over the thing? Wouldn't it make more sense to develop the molded p...