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by Vicky@Raise3D
Wed Sep 20, 2017 1:52 pm
Forum: Printing Settings
Topic: wipe tower issues
Replies: 13
Views: 116

Re: wipe tower issues

Have you changed the size of WipeTower before?
In the gcode file you shared, the size of the tower seems a little bit smaller than the default setting.

When you stop the print, does the tower stick well to the Raft?
Does there have any tiny shifting on the model at that height?
by Vicky@Raise3D
Fri Sep 15, 2017 10:03 am
Forum: General
Topic: Considering Second N2 (maybe N2 Plus?)
Replies: 2
Views: 119

Re: Considering Second N2 (maybe N2 Plus?)

We only sell standard product with all origin parts from our factory. For the improvement, due to stocking, manufacturing and very long shipping time, it will be a little hard to say. If the current one is around last year June, then it must have V2 hotend. And we have upgraded heating rod, thermoco...
by Vicky@Raise3D
Fri Sep 15, 2017 9:16 am
Forum: General
Topic: Printing
Replies: 5
Views: 208

Re: Printing

Can't see the heating code from these.
If possible, would you like to share the gcode file with us?
by Vicky@Raise3D
Thu Sep 14, 2017 3:42 pm
Forum: Printing Settings
Topic: wipe tower issues
Replies: 13
Views: 116

Re: wipe tower issues

Does it show any abnormal in Preview?
Is it possible for you to share the gcode file with us?
by Vicky@Raise3D
Thu Sep 14, 2017 10:37 am
Forum: Hardware
Topic: DYZE Filament Sentinel
Replies: 3
Views: 85

Re: DYZE Filament Sentinel

Not such soon to be released to public, but already on testing now.
viewtopic.php?f=4&t=341&p=14972&hilit=monitor#p14873
by Vicky@Raise3D
Mon Sep 11, 2017 4:00 pm
Forum: Hardware
Topic: DYZE Filament Sentinel
Replies: 3
Views: 85

Re: DYZE Filament Sentinel

As I known, our R&D team should be currently testing our filament monitor sample. Haven't heard any news about cooperation with other brand's filament sensor yet. Will double check with our R&D team.
by Vicky@Raise3D
Mon Sep 11, 2017 11:42 am
Forum: Printing Settings
Topic: what is causing this problem
Replies: 3
Views: 117

Re: what is causing this problem

Give a try reducing the gap between support and top layer.
Vertical Offset Top Layers in Support tab.
by Vicky@Raise3D
Sun Sep 10, 2017 1:22 pm
Forum: Hardware
Topic: Touchscreen unresponsive
Replies: 5
Views: 156

Re: Touchscreen unresponsive

Thanks for your updating!
by Vicky@Raise3D
Sun Sep 10, 2017 1:07 pm
Forum: Hardware
Topic: Smooth sides.
Replies: 22
Views: 831

Re: Smooth sides.

Just for test, maybe 80, 70, 60, the lower the difference will be more obvious (if it does affect).
by Vicky@Raise3D
Fri Sep 08, 2017 2:06 pm
Forum: Hardware
Topic: Printing with a 1mm nozzle
Replies: 4
Views: 138

Re: Printing with a 1mm nozzle

Hope this can help you getting an easy start, although that was ABS printing.
viewtopic.php?f=4&t=829
by Vicky@Raise3D
Fri Sep 08, 2017 10:58 am
Forum: Hardware
Topic: Smooth sides.
Replies: 22
Views: 831

Re: Smooth sides.

PM checked, that was the serial log but not the gcode file of the model.

Have you give a try with the lower flowrate of the bottom solid layers?
by Vicky@Raise3D
Fri Sep 08, 2017 10:14 am
Forum: Printing Software
Topic: ideaMaker Flow Rate
Replies: 7
Views: 546

Re: ideaMaker Flow Rate

That was not the fault of ideaMaker, but the motion board firmware.
We should already fixed it in version 1.1.1 which is inside our download center.
You can test and advise.
by Vicky@Raise3D
Fri Sep 08, 2017 9:57 am
Forum: Hardware
Topic: V2 Hotend
Replies: 1
Views: 61

Re: V2 Hotend

Hi Peter,

Would you like to advise the purpose why you need to CAD file of the whole hotend?
by Vicky@Raise3D
Fri Sep 08, 2017 8:54 am
Forum: General
Topic: Layer Offset after resume printing
Replies: 10
Views: 273

Re: Layer Offset after resume printing

Have checked your video, the status of the axis seems not normal.
Please shoot a ticket onto our support system: help.raise3d.com/support/home and advise us where did you get the machine from.

For the power consumption of N2 and N2 Plus, the highest can reach will be about 500W.
by Vicky@Raise3D
Thu Sep 07, 2017 7:34 pm
Forum: Hardware
Topic: Raft + Brim? also +10 brim lines.
Replies: 5
Views: 124

Re: Raft + Brim? also +10 brim lines.

Notes taken.
by Vicky@Raise3D
Thu Sep 07, 2017 2:46 pm
Forum: Printing Settings
Topic: Bad Overhangs/ Supported Area Surface
Replies: 3
Views: 113

Re: Bad Overhangs/ Supported Area Surface

For such kind of structure it will be hard to make it 100% perfect due to the principle of FDM, it is not easy to overcome the gravity.
For the surface approaching support, try dense layer. It may help some.
by Vicky@Raise3D
Thu Sep 07, 2017 1:44 pm
Forum: Hardware
Topic: Raft + Brim? also +10 brim lines.
Replies: 5
Views: 124

Re: Raft + Brim? also +10 brim lines.

The gap problem should have been already fixed in 2.6.0. Please take a try.

For the max number, how big do you need?
by Vicky@Raise3D
Thu Sep 07, 2017 1:28 pm
Forum: General
Topic: Layer Offset after resume printing
Replies: 10
Views: 273

Re: Layer Offset after resume printing

I would recommend to check the endstop switch, since every time before resuming the print, the extruder will back to origin position first.
If only left side, then it should be the X one. At the left rear corner behind the sliding block and its belt.
by Vicky@Raise3D
Wed Sep 06, 2017 5:40 pm
Forum: General
Topic: A new N3Plus soon?
Replies: 3
Views: 262

Re: A new N3Plus soon?

For sure, we will provide support if you call or contact us.
And if you would like to know more about our products and other solutions, welcome to call us 8889639028.
by Vicky@Raise3D
Wed Sep 06, 2017 7:20 am
Forum: Hardware
Topic: which temperature reading is correct?
Replies: 5
Views: 141

Re: which temperature reading is correct?

Double confirm, do you mean that the temperature has already reached to target and become stable at main page. And if you didn't stop heating, directly moved to loading page, and the loading temperature is the same as the target temperature you set before, but only a few seconds for page changing, t...

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