Search found 1965 matches

by Vicky@Raise3D
Mon Jun 26, 2017 11:07 am
Forum: Software
Topic: Resume does not turn on cooling fan
Replies: 2
Views: 18

Re: Resume does not turn on cooling fan

Would you like to advise which version of touchscreen firmware you are using?
by Vicky@Raise3D
Mon Jun 26, 2017 11:07 am
Forum: Hardware
Topic: Filament Out Sensor
Replies: 3
Views: 65

Re: Filament Out Sensor

The sensor is still on-going. Haven't completed test yet.
viewtopic.php?f=4&t=341&start=20#p14851
by Vicky@Raise3D
Mon Jun 26, 2017 10:45 am
Forum: General
Topic: Tech support unable to advise, printing ceases after 30-40 mins
Replies: 20
Views: 183

Re: Tech support unable to advise, printing ceases after 30-40 mins

From the serial log, the machine seems at idle state. Did you export it out during printing or after a while of printing complete?

If related to temperature, have you even seen the nozzle temperature changes a lot during printing?
by Vicky@Raise3D
Mon Jun 26, 2017 9:51 am
Forum: Hardware
Topic: Hot Glue Dripping for Connectors (silicone)
Replies: 8
Views: 151

Re: Hot Glue Dripping for Connectors (silicone)

We have already reported the problem to R&D department. They are considering different plans for this. We will most likely add something can provide heat insulation between motor and extruder.
by Vicky@Raise3D
Mon Jun 26, 2017 8:55 am
Forum: Feature requests, ideas, wishes
Topic: float the idea "print monitor" window
Replies: 3
Views: 62

Re: float the idea "print monitor" window

Notes taken. Will share your advise with the software department.
by Vicky@Raise3D
Mon Jun 26, 2017 8:33 am
Forum: Others
Topic: Download slow
Replies: 3
Views: 31

Re: Download slow

Good to know that works for you.
And thanks for your suggestion! We will try to find a better way about this.
by Vicky@Raise3D
Mon Jun 26, 2017 7:57 am
Forum: Printing Software
Topic: Touchscreen Firmware 0.9.2 Release Note 2017.22.06
Replies: 9
Views: 161

Re: Touchscreen Firmware 0.9.2 Release Note 2017.22.06

Jetguy wrote:That said, probably need a page in the FAQ or support sections to go into depth on using PID tuning function.
There is both auto tune and manual tune, and while great features, they do need greater usage explanation for many users.


Notes taken. We will prepare a guide of how to autotune PID.
by Vicky@Raise3D
Mon Jun 26, 2017 5:41 am
Forum: Printing Software
Topic: No update of displayed temperatures after update to latest raisepack
Replies: 4
Views: 48

Re: No update of displayed temperatures after update to latest raisepack

Would you like to which version of touchscreen works properly for you?
Would you like to share the motion board firmware you are using with us?
If the temperature still shows abnormal, would you like to export the serial log for us when the temperature doesn't show the real temperature?
by Vicky@Raise3D
Mon Jun 26, 2017 5:29 am
Forum: Others
Topic: Download slow
Replies: 3
Views: 31

Re: Download slow

The current download link is on US serve.
We'd like to add one more EU link. If the following works better for you, please advise.
https://s3.eu-west-2.amazonaws.com/idea ... .raisepack
by Vicky@Raise3D
Mon Jun 26, 2017 4:35 am
Forum: Feature requests, ideas, wishes
Topic: Electronic kit
Replies: 12
Views: 147

Re: Electronic kit

I'm so sorry, but yes.
by Vicky@Raise3D
Mon Jun 26, 2017 3:21 am
Forum: Feature requests, ideas, wishes
Topic: Electronic kit
Replies: 12
Views: 147

Re: Electronic kit

We are so sorry but which we can sell for public are already listed on our website. Others are for repair use.
by Vicky@Raise3D
Mon Jun 26, 2017 1:52 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 23
Views: 265

Re: Some wierd actions on my N2 after touchscreen firmware update

Seems the problem has no relationship to motor. We tested on our engineering machines in our office, if loading filament before printing. It will has the same very fast loading actions as ozgurum87 & Billucas has. So that we modify the codes for loading and build a beta version for test. It work...
by Vicky@Raise3D
Fri Jun 23, 2017 10:45 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 23
Views: 265

Re: Some wierd actions on my N2 after touchscreen firmware update

If do not loading filament, but directly start a print, will it have the same problem?
by Vicky@Raise3D
Fri Jun 23, 2017 8:50 am
Forum: Feature requests, ideas, wishes
Topic: pivot changing
Replies: 6
Views: 108

Re: pivot changing

Noted! Thanks for you suggestions!
by Vicky@Raise3D
Fri Jun 23, 2017 6:21 am
Forum: Printing Software
Topic: Touchscreen Firmware 0.9.2 Release Note 2017.22.06
Replies: 9
Views: 161

Re: Touchscreen Firmware 0.9.2 Release Note 2017.22.06

For Restore factory settings, here is a list it will affect: 1. Reset network settings, including Ethernet and Wifi config. 2. Clear all the personal settings, including machine name, language, number of nozzles, screen brightness, time zone & time and settings under More settings - Hardware, Mo...
by Vicky@Raise3D
Fri Jun 23, 2017 6:09 am
Forum: Printing Software
Topic: Touchscreen Firmware 0.9.2 Release Note 2017.22.06
Replies: 9
Views: 161

Re: Touchscreen Firmware 0.9.2 Release Note 2017.22.06

About Reset privacy and security: It will reset all the information under more settings -> privacy and security back to default settings, including: 1. SSH password 2. Screen locker 3. Print state record into dashboard. Which means, it will set: 1. SSH password back to random 2. Screen locker back t...
by Vicky@Raise3D
Fri Jun 23, 2017 4:02 am
Forum: Printing Software
Topic: Setting Changes Aligned with Nozzle Size?
Replies: 5
Views: 87

Re: Setting Changes Aligned with Nozzle Size?

If you are not using the default 0.4mm nozzle, Raft is not recommended to be used with.
Printing speed needs lower and nozzle temperature needs a little higher to guarantee the larger extrusion than default.
by Vicky@Raise3D
Fri Jun 23, 2017 3:21 am
Forum: Printing Software
Topic: Touchscreen Firmware 0.9.2 Release Note 2017.22.06
Replies: 9
Views: 161

Re: Touchscreen Firmware 0.9.2 Release Note 2017.22.06

All PID and Step data you set on screen are saved in configuration files in pcDuino. Every time when pcDuino opens serial port, which means when power on or reboot the machine, it will send codes to motion board, M92 for Steps, M301 for PID. Note: If you have changed PID and Steps values in motion b...
by Vicky@Raise3D
Fri Jun 23, 2017 2:10 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 23
Views: 265

Re: Some wierd actions on my N2 after touchscreen firmware update

Do you remember which version you can successfully use before this update?

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