Search found 1617 matches

by Vicky@Raise3D
Thu Mar 23, 2017 10:58 am
Forum: Others
Topic: Clogging during a print
Replies: 23
Views: 675

Re: Clogging during a print

Hi Sergey, Have you ever tried different temperature for this filament? For the nozzle, doesn't mean that there is something inside nozzle, but maybe the nozzle is not well sealed with the throat tube. So need to check whether there is any filament on the touching surface between. Please advise whet...
by Vicky@Raise3D
Thu Mar 23, 2017 9:18 am
Forum: Hardware
Topic: Raise3D N2 first setup
Replies: 8
Views: 87

Re: Raise3D N2 first setup

Upgraded a screen and resuming module version which should be more stable than before. Added a reset button at the back the screen box of N2 and N2 Plus. Added a printed feeding tube mounting cover into accessory box. Molded the N2 screen box and filament spool holder and some printed parts. Please ...
by Vicky@Raise3D
Thu Mar 23, 2017 8:49 am
Forum: Printing Software
Topic: Problem with rotating view in 2.5.0.750
Replies: 6
Views: 76

Re: Problem with rotating view in 2.5.0.750

Sorry about that. We will release a new version very soon. And make rotating control back to previous mode.
by Vicky@Raise3D
Thu Mar 23, 2017 4:02 am
Forum: Feature requests, ideas, wishes
Topic: Tool TIps in ideaMaker
Replies: 1
Views: 21

Re: Tool TIps in ideaMaker

Actually we have User Manual of ideaMaker. You can check on our website which has pictures and explanation.
But tool tip a good suggestion. We will take into consider.
by Vicky@Raise3D
Thu Mar 23, 2017 3:53 am
Forum: Printing Software
Topic: ideaMaker 2.5.0 Release Note 2017.3.22 and User Manual
Replies: 0
Views: 17

ideaMaker 2.5.0 Release Note 2017.3.22 and User Manual

Hi all, We have released the ideaMaker 2.5.0 this week. Quick link: ideaMaker 2.5.0 https://www.raise3d.com/pages/download NEW FEATURES Added a feature to set infill extruder. Now you can choose a specific nozzle to print infill structure in Infill tab in Advanced settings. Added an option to slice ...
by Vicky@Raise3D
Wed Mar 22, 2017 2:53 am
Forum: Printing Software
Topic: Problem with rotating view in 2.5.0.750
Replies: 6
Views: 76

Re: Problem with rotating view in 2.5.0.750

Please hold Ctrl button and left mouse to control the rotate, then you can rotate the view.
by Vicky@Raise3D
Tue Mar 21, 2017 12:30 pm
Forum: Printing Software
Topic: Ida Maker 2.5.0.750?
Replies: 6
Views: 80

Re: Ida Maker 2.5.0.750?

Please check whether you can find 2.5.0 now.
by Vicky@Raise3D
Tue Mar 21, 2017 10:38 am
Forum: Printing Software
Topic: Ida Maker 2.5.0.750?
Replies: 6
Views: 80

Re: Ida Maker 2.5.0.750?

Can you open the following link?
https://www.raise3d.com/pages/download
by Vicky@Raise3D
Tue Mar 21, 2017 9:36 am
Forum: Others
Topic: Clogging during a print
Replies: 23
Views: 675

Re: Clogging during a print

Hi Sergey, Have you ever checked that when it is no extruding during printing, if you hand push the filament, will it be loaded out more from nozzle? Have you ever checked the tip of the filament when you find there is no extruding and load the filament out? Does the tip expand a lot? How about the ...
by Vicky@Raise3D
Tue Mar 21, 2017 8:37 am
Forum: Hardware
Topic: Touch screen and calibration issues
Replies: 8
Views: 161

Re: Touch screen and calibration issues

How about wired mouse?
Please check whether with mouse control, the reaction on screen is proper or still stuck.
by Vicky@Raise3D
Tue Mar 21, 2017 8:23 am
Forum: Printing Software
Topic: Multiple part model coordinates
Replies: 7
Views: 180

Re: Multiple part model coordinates

Thanks for you information. Will feedback to our engineer.
We may consider to add an option which you can choose whether you want to keep the origin coordinates or not.
by Vicky@Raise3D
Tue Mar 21, 2017 5:17 am
Forum: Hardware
Topic: Printer Filament Monitor
Replies: 25
Views: 1199

Re: Printer Filament Monitor

Do you mean that you want to install your own filament monitor but need a code to trigger a pause?
Or do you mean the one we are currently testing? If you refers to ours, yes, we will add pause function into it.
by Vicky@Raise3D
Tue Mar 21, 2017 5:04 am
Forum: Printing Settings
Topic: ABS+HIPS
Replies: 2
Views: 73

Re: ABS+HIPS

Have you ever tried with feel gauge to check the distance between nozzle and build plate at different positions on build plate?
Have you install the fan bottom cover to prevent cooling air to model which will cause shrinkage?
How about the top cover which is is used to keep the chamber temperature?
by Vicky@Raise3D
Mon Mar 20, 2017 12:31 pm
Forum: Hardware
Topic: Adjust Belt Alignment
Replies: 9
Views: 139

Re: Adjust Belt Alignment

Please shoot a ticket onto our support system. We will help you check out the problem there.
by Vicky@Raise3D
Mon Mar 20, 2017 11:46 am
Forum: Hardware
Topic: Thermocoupler Question (v1 vs v2)
Replies: 3
Views: 82

Re: Thermocoupler Question (v1 vs v2)

Per my other post, I have a feeling I'll be buying a thermocoupler soon. The page says to get the correct version for my printer, but I'm not sure which that is - let me explain. I have a v1 printer from the kickstarter. I replaced the hotend with the v2 when it was released but I did not change ou...
by Vicky@Raise3D
Mon Mar 20, 2017 3:45 am
Forum: Hardware
Topic: Touch screen and calibration issues
Replies: 8
Views: 161

Re: Touch screen and calibration issues

Have you ever tried with one hand touching some metal thing, like the metal frame inside the printer, and the other hand touch the screen? Will it be better?
by Vicky@Raise3D
Sat Mar 18, 2017 6:06 pm
Forum: General
Topic: Auto - resume not working at 100% battery
Replies: 4
Views: 98

Re: Auto - resume not working at 100% battery

Please help check, when you turn off the main power, does the screen display something like, it is saving the dump file, and the dump file is successfully saved? Or the screen turns off directly with power off.
1.png
by Vicky@Raise3D
Sat Mar 18, 2017 5:37 pm
Forum: General
Topic: Severe warping. What to do?
Replies: 10
Views: 363

Re: Severe warping. What to do?

And also check the distance. If the distance between nozzle tip and build surface is too far, the print will tend to warp very easily or even cannot stick to bed. If it is too near, it cannot extruder enough filament onto the bed.
by Vicky@Raise3D
Fri Mar 17, 2017 12:17 pm
Forum: Feature requests, ideas, wishes
Topic: IdeaMaker support for 3DConnexion SpaceNavigator for Notebooks.
Replies: 3
Views: 111

Re: IdeaMaker support for 3DConnexion SpaceNavigator for Notebooks.

Will take into consideration. Thanks for you information.
by Vicky@Raise3D
Fri Mar 17, 2017 10:04 am
Forum: General
Topic: Shipping rates
Replies: 13
Views: 487

Re: Shipping rates

I'd love to place an order for about 8 rolls of Raise3d Premium PLA as I've had great results from it. The shipping cost to New Zealand is astounding though ... In this example of just 4 rolls, the total cost in $NZ also puts me over the customs tax allowance which means I'd be liable for customs t...

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