Search found 4697 matches

by Vicky@Raise3D
Tue Jan 22, 2019 4:23 am
Forum: Software
Topic: History of Ideamaker?
Replies: 3
Views: 140

Re: History of Ideamaker?

We do have a full User Manual of ideaMaker. If you still feel unclear about some settings, please feel free to contact our technicians at http://help.raise3d.com.
by Vicky@Raise3D
Tue Jan 22, 2019 4:22 am
Forum: General
Topic: Webcam
Replies: 3
Views: 84

Re: Webcam

http://www.avi-mp4.com/mp4/mjpeg-to-mp4.htm
This software can help you convert the video to be mp4 type. We will upgrade the video file to be mp4 type from the next version of RaiseTouch. Sorry for the inconvenience.
by Vicky@Raise3D
Tue Jan 22, 2019 3:51 am
Forum: Software
Topic: PVA Support Interface Layers?
Replies: 1
Views: 19

Re: PVA Support Interface Layers?

You can enable Dense Support Layer and have right nozzle print Dense Support Layers, load PVA in right nozzle.
by Vicky@Raise3D
Tue Jan 22, 2019 3:30 am
Forum: Software
Topic: How to Replace original R3D Filament Profiles?
Replies: 3
Views: 36

Re: How to Replace original R3D Filament Profiles?

If you want to reset the print settings in default profiles to be the original settings, you can choose Restore Defaults.
by Vicky@Raise3D
Tue Jan 22, 2019 1:34 am
Forum: Software
Topic: How to Replace original R3D Filament Profiles?
Replies: 3
Views: 36

Re: How to Replace original R3D Filament Profiles?

Do you mean that you want to update the printing settings of original profiles to be default settings?
by Vicky@Raise3D
Sat Jan 19, 2019 12:34 am
Forum: Pro2 Series
Topic: Overhiting
Replies: 1
Views: 47

Re: Overhiting

Please reach to our technicians at http://help.raise3d.com. Please do not use your printer until the issue has been confirmed.
by Vicky@Raise3D
Sat Jan 19, 2019 12:33 am
Forum: Pro2 Series
Topic: Pro2 Webcam/Camera - Camera Preview Not Valid
Replies: 4
Views: 121

Re: Pro2 Webcam/Camera - Camera Preview Not Valid

Thanks for your update.
by Vicky@Raise3D
Sat Jan 19, 2019 12:25 am
Forum: Pro2 Series
Topic: Removing the HEPA filter
Replies: 2
Views: 57

Re: Removing the HEPA filter

Do you mean stop the filter instead of taking it out?
by Vicky@Raise3D
Sat Jan 19, 2019 12:24 am
Forum: Printing Settings
Topic: [Production] How to store settings for production
Replies: 4
Views: 95

Re: [Production] How to store settings for production

We have included print settings information into gcode file in the latest version of ideaMaker. If you have the model sliced and have gcode file saved, you can import the profile with gcode file. The previous version has included settings in .data file. If you have .data file saved, you can import ...
by Vicky@Raise3D
Sat Jan 19, 2019 12:03 am
Forum: N Series
Topic: Add a second LED strip to my N1
Replies: 5
Views: 79

Re: Add a second LED strip to my N1

There are 3 terminals siting together on the motion board which are all for 12V constant-on, for motion board cooling fan and LED strips.
1.jpg
by Vicky@Raise3D
Fri Jan 18, 2019 1:35 am
Forum: Feature requests, ideas, wishes
Topic: Brim/Skirt Ideas
Replies: 10
Views: 934

Re: Brim/Skirt Ideas

Do you mean that print a skirt around the edge of the print bed but not the model?
by Vicky@Raise3D
Fri Jan 18, 2019 1:28 am
Forum: Software
Topic: API?
Replies: 20
Views: 2162

Re: API?

I'm back in front of my printer. I plugged it into a separate switch with just my laptop, no router or firewall or anything possibly blocking it. I'm still not able to get to port 10800. Screenshot of my settings window is below: Screen Shot 2019-01-15 at 12.12.16 PM.png Would you like to double co...
by Vicky@Raise3D
Fri Jan 18, 2019 1:25 am
Forum: Printing Settings
Topic: [Production] How to store settings for production
Replies: 4
Views: 95

Re: [Production] How to store settings for production

We have included print settings information into gcode file in the latest version of ideaMaker. If you have the model sliced and have gcode file saved, you can import the profile with gcode file. The previous version has included settings in .data file. If you have .data file saved, you can import w...
by Vicky@Raise3D
Fri Jan 18, 2019 12:13 am
Forum: N Series
Topic: Add a second LED strip to my N1
Replies: 5
Views: 79

Re: Add a second LED strip to my N1

There has an empty power socket on motion board you can use for the extra strip, as long as you can find LED strip can fits N1.
by Vicky@Raise3D
Fri Jan 18, 2019 12:09 am
Forum: Software
Topic: Ideamaker has problems with top infill in some cases
Replies: 4
Views: 86

Re: Ideamaker has problems with top infill in some cases

We are trying to develop similar feature in ideaMaker, but still sometimes meets issue that perimeter lines drop into the gap in infill.
by Vicky@Raise3D
Fri Jan 18, 2019 12:07 am
Forum: N Series
Topic: Identifying which extruder board.
Replies: 5
Views: 77

Re: Identifying which extruder board.

I'm not sure why it has one shown 6.9, it should be something lower. Does it feedback the temperature with no issue?
I just tried to measure one V1 and one V2 in our room, one is 2.1 the other is 2.7.
by Vicky@Raise3D
Thu Jan 17, 2019 11:54 pm
Forum: General
Topic: Printer fail at the end
Replies: 1
Views: 44

Re: Printer fail at the end

Does your cooling fans working properly? To confirm this, please do not heat your nozzles and put your hand under the fan duct downward air outlet and see whether you can feel the cooling air continuously from side cooling fan. Would you like to advise the version number of your ideaMaker and RaiseT...
by Vicky@Raise3D
Thu Jan 17, 2019 11:11 pm
Forum: Hardware
Topic: Filament add on sensor installation issues
Replies: 9
Views: 77

Re: Filament add on sensor installation issues

We don't recommend to use tube with flexible filament. It will cause a lot resistance. Actually in our office, we don't use guiding tube on N series printer that often, unless the filament is very fragile. If you'd like to get some of our tubes, I think we should have some in Europe. You can contact...
by Vicky@Raise3D
Thu Jan 17, 2019 12:02 am
Forum: Pro2 Series
Topic: 22" tall print stopped printing at 19.75 "s
Replies: 3
Views: 88

Re: 22" tall print stopped printing at 19.75 "s

I have also noticed a large difference in calculated time and actual print time in the latest version. (I have the N1 Dual with the latest version of RaiseTouch, Motionboard and ideamaker. I have the cloud version). I have previously had pretty much bang on calculated and actual print times. But fo...
by Vicky@Raise3D
Wed Jan 16, 2019 11:03 pm
Forum: Software
Topic: API?
Replies: 20
Views: 2162

Re: API?

Would you like to advise more details bout ports not active? Are you not able to open the web page for API? The version 1.1.0.1021 should have already added API feature. No, I'm not able to load the API page or otherwise contact the port. I haven't done a full round of network diagnostics or checke...

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