Search found 3709 matches

by Vicky@Raise3D
Tue Jul 17, 2018 2:31 am
Forum: Feature requests, ideas, wishes
Topic: HD camera
Replies: 1
Views: 5

Re: HD camera

Thanks for your suggestion! But due to hardware limits, it will be a little hard to achieve for us temporarily.
viewtopic.php?f=2&t=7107&p=28383&hilit=camera#p28383
by Vicky@Raise3D
Tue Jul 17, 2018 1:40 am
Forum: Pro2 Series
Topic: Bed leveling at a different position?
Replies: 1
Views: 41

Re: Bed leveling at a different position?

You mean adjusting the Z offset by thumb screw out of the bed or calibrating the levelness for the bed?
by Vicky@Raise3D
Tue Jul 17, 2018 1:11 am
Forum: Printing Settings
Topic: Polypropylen settings
Replies: 1
Views: 5

Re: Polypropylen settings

PolyPC refers to Polycarbonate.
ideaMaker doesn't have default printing profile for Polyporpylen which normally called as PP.
by Vicky@Raise3D
Tue Jul 17, 2018 12:54 am
Forum: General
Topic: Which Filament
Replies: 1
Views: 7

Re: Which Filament

Please take Raise3D Art White into consideration.
by Vicky@Raise3D
Mon Jul 16, 2018 11:29 pm
Forum: Feature requests, ideas, wishes
Topic: Feature Request: Blip fan to 100%
Replies: 3
Views: 90

Re: Feature Request: Blip fan to 100%

Notes taken. Will add it into developing list.
by Vicky@Raise3D
Mon Jul 16, 2018 11:25 pm
Forum: Software
Topic: Z-hop and retraction at first 2 layers possible?
Replies: 10
Views: 342

Re: Z-hop and retraction at first 2 layers possible?

Please disable the options marked in red in the image below and check whether it helps.
1.png
by Vicky@Raise3D
Mon Jul 16, 2018 11:20 pm
Forum: Software
Topic: Difficulty getting per-layer settings to work on 3.1.7
Replies: 1
Views: 28

Re: Difficulty getting per-layer settings to work on 3.1.7

May I ask your .gcode and .data files to have a look? So that I can compare your settings with .data file and the final result in .gcode file? If you set Start Z and End Z properly, your settings will start from the Start Z Height and back to default settings at the End Z Height. If you set Start Z ...
by Vicky@Raise3D
Sun Jul 15, 2018 9:24 am
Forum: General
Topic: Pro 2 Plus extruder jams.
Replies: 20
Views: 445

Re: Pro 2 Plus extruder jams.

Sometimes filament stuck inside extruder may due to that there has jam below extruder, such as in hot-end, PTFE tube, then the new filament cannot move in any more. For any jam, we will recommend to contact Raise3D support to figure out the origin jam is at which height first, remove the jam complet...
by Vicky@Raise3D
Sun Jul 15, 2018 9:23 am
Forum: General
Topic: Bad quality of impression in some areas and noise
Replies: 4
Views: 126

Re: Bad quality of impression in some areas and noise

Seems you are not currently using the default slicing profile.
Would you like to test once with standard settings profile to see whether the nozzle does the same or not?
by Vicky@Raise3D
Sun Jul 15, 2018 9:08 am
Forum: Hardware
Topic: Extruder Jam and stuck fillament Pro2
Replies: 24
Views: 614

Re: Extruder Jam and stuck fillament Pro2

For any jam, we will recommend to contact Raise3D support to figure out the origin jam is at which height first, remove the jam completely or replace the problem parts then start another print.
by Vicky@Raise3D
Sun Jul 15, 2018 8:41 am
Forum: Hardware
Topic: Extruder Jam and stuck fillament Pro2
Replies: 24
Views: 614

Re: Extruder Jam and stuck fillament Pro2

Any idea on how to remove jammed filament? We have had issues previously where the filament gets cut right at the drive wheel. This time it did that but got stuck below the drive wheel. I took the top assembly off and am left with the white plastic tube and the filament is stuck about a half inch a...
by Vicky@Raise3D
Sun Jul 15, 2018 8:35 am
Forum: General
Topic: Very first print!
Replies: 1
Views: 37

Re: Very first print!

Would you like to help check with the metal rod in accessory box to locate which height is the jam stay at?
Shoot us a support ticket at help.raise3d.com. We will see how we can help you.
by Vicky@Raise3D
Sun Jul 15, 2018 8:29 am
Forum: General
Topic: Pro 2 Plus print with other nozzle
Replies: 4
Views: 204

Re: Pro 2 Plus print with other nozzle

Please shoot a support ticket to us at help.raise3d.com. Your issue may related to loose wiring, there has a cable used to control the nozzle lifting.
by Vicky@Raise3D
Sat Jul 14, 2018 10:50 pm
Forum: Pro2 Series
Topic: AVM FRITZ!DECT 200 ?
Replies: 14
Views: 151

Re: AVM FRITZ!DECT 200 ?

Tue Nov 21, 2017 … I have a simple question : Is flip the power switch to off is equal to removing the powerplug from the powerwall socket ? Thanks Wed Nov 22, 2017 Yes, you can directly unplug the power plug to cut off the power, works the same as flip the power switch. And now : It may bring issu...
by Vicky@Raise3D
Sat Jul 14, 2018 10:43 pm
Forum: Pro2 Series
Topic: Nozzle use on touch screen
Replies: 4
Views: 92

Re: Nozzle use on touch screen

Do you mean that you want to match the nozzle with current printing quality with nozzle by monitoring remotely?
by Vicky@Raise3D
Sat Jul 14, 2018 10:35 pm
Forum: Hardware
Topic: Error: thermal runaway... Now both extruders unresponsive
Replies: 7
Views: 298

Re: Error: thermal runaway... Now both extruders unresponsive

Would you like to open a support ticket on help.raise3d.com and advise me your ticket number? Will ask the support team to pay special attention for your ticket.
by Vicky@Raise3D
Sat Jul 14, 2018 2:03 am
Forum: Printing Settings
Topic: RAFT can not be solved ...
Replies: 6
Views: 152

Re: RAFT can not be solved ...

Normally for Pro2, you only need to check the leveling screws in 4 corners.
Please shoot us a support ticket, our technicians will guide you how to carry out a bed leveling.
by Vicky@Raise3D
Sat Jul 14, 2018 1:57 am
Forum: Software
Topic: Ideamaker 3.1.7 Impossible to print with raft
Replies: 2
Views: 57

Re: Ideamaker 3.1.7 Impossible to print with raft

May I ask your .data file to take a look?
by Vicky@Raise3D
Sat Jul 14, 2018 1:54 am
Forum: Software
Topic: Raft Gap From Model Issue
Replies: 3
Views: 109

Re: Raft Gap From Model Issue

Targo wrote:I agree with you, see viewtopic.php?f=8&t=4758
I have not found a solution or too stupid to understand the contexts :-)


May I have your gcode files with different settings? I can explain based on your codes.
by Vicky@Raise3D
Thu Jul 12, 2018 2:30 am
Forum: Software
Topic: Pro2 nozzle - bed gap calibrations and pre-print heating
Replies: 1
Views: 78

Re: Pro2 nozzle - bed gap calibrations and pre-print heating

The reason why we force nozzle to do a preheating before nozzle switching is for in case there has filament inside the nozzle when you enable the one currently at higher position. If the nozzle is cold and filament is cold which means it is stiff, and nozzle wants to move up, the cold filament insid...

Go to advanced search