Search found 4692 matches

by Vicky@Raise3D
Sat Jan 19, 2019 12:34 am
Forum: Pro2 Series
Topic: Overhiting
Replies: 1
Views: 27

Re: Overhiting

Please reach to our technicians at http://help.raise3d.com. Please do not use your printer until the issue has been confirmed.
by Vicky@Raise3D
Sat Jan 19, 2019 12:33 am
Forum: Pro2 Series
Topic: Pro2 Webcam/Camera - Camera Preview Not Valid
Replies: 3
Views: 100

Re: Pro2 Webcam/Camera - Camera Preview Not Valid

Thanks for your update.
by Vicky@Raise3D
Sat Jan 19, 2019 12:25 am
Forum: Pro2 Series
Topic: Removing the HEPA filter
Replies: 2
Views: 34

Re: Removing the HEPA filter

Do you mean stop the filter instead of taking it out?
by Vicky@Raise3D
Sat Jan 19, 2019 12:24 am
Forum: Printing Settings
Topic: [Production] How to store settings for production
Replies: 4
Views: 87

Re: [Production] How to store settings for production

We have included print settings information into gcode file in the latest version of ideaMaker. If you have the model sliced and have gcode file saved, you can import the profile with gcode file. The previous version has included settings in .data file. If you have .data file saved, you can import ...
by Vicky@Raise3D
Sat Jan 19, 2019 12:03 am
Forum: N Series
Topic: Add a second LED strip to my N1
Replies: 5
Views: 67

Re: Add a second LED strip to my N1

There are 3 terminals siting together on the motion board which are all for 12V constant-on, for motion board cooling fan and LED strips.
1.jpg
by Vicky@Raise3D
Fri Jan 18, 2019 1:35 am
Forum: Feature requests, ideas, wishes
Topic: Brim/Skirt Ideas
Replies: 10
Views: 920

Re: Brim/Skirt Ideas

Do you mean that print a skirt around the edge of the print bed but not the model?
by Vicky@Raise3D
Fri Jan 18, 2019 1:28 am
Forum: Software
Topic: API?
Replies: 20
Views: 2143

Re: API?

I'm back in front of my printer. I plugged it into a separate switch with just my laptop, no router or firewall or anything possibly blocking it. I'm still not able to get to port 10800. Screenshot of my settings window is below: Screen Shot 2019-01-15 at 12.12.16 PM.png Would you like to double co...
by Vicky@Raise3D
Fri Jan 18, 2019 1:25 am
Forum: Printing Settings
Topic: [Production] How to store settings for production
Replies: 4
Views: 87

Re: [Production] How to store settings for production

We have included print settings information into gcode file in the latest version of ideaMaker. If you have the model sliced and have gcode file saved, you can import the profile with gcode file. The previous version has included settings in .data file. If you have .data file saved, you can import w...
by Vicky@Raise3D
Fri Jan 18, 2019 12:13 am
Forum: N Series
Topic: Add a second LED strip to my N1
Replies: 5
Views: 67

Re: Add a second LED strip to my N1

There has an empty power socket on motion board you can use for the extra strip, as long as you can find LED strip can fits N1.
by Vicky@Raise3D
Fri Jan 18, 2019 12:09 am
Forum: Software
Topic: Ideamaker has problems with top infill in some cases
Replies: 3
Views: 71

Re: Ideamaker has problems with top infill in some cases

We are trying to develop similar feature in ideaMaker, but still sometimes meets issue that perimeter lines drop into the gap in infill.
by Vicky@Raise3D
Fri Jan 18, 2019 12:07 am
Forum: N Series
Topic: Identifying which extruder board.
Replies: 5
Views: 73

Re: Identifying which extruder board.

I'm not sure why it has one shown 6.9, it should be something lower. Does it feedback the temperature with no issue?
I just tried to measure one V1 and one V2 in our room, one is 2.1 the other is 2.7.
by Vicky@Raise3D
Thu Jan 17, 2019 11:54 pm
Forum: General
Topic: Printer fail at the end
Replies: 1
Views: 34

Re: Printer fail at the end

Does your cooling fans working properly? To confirm this, please do not heat your nozzles and put your hand under the fan duct downward air outlet and see whether you can feel the cooling air continuously from side cooling fan. Would you like to advise the version number of your ideaMaker and RaiseT...
by Vicky@Raise3D
Thu Jan 17, 2019 11:11 pm
Forum: Hardware
Topic: Filament add on sensor installation issues
Replies: 9
Views: 71

Re: Filament add on sensor installation issues

We don't recommend to use tube with flexible filament. It will cause a lot resistance. Actually in our office, we don't use guiding tube on N series printer that often, unless the filament is very fragile. If you'd like to get some of our tubes, I think we should have some in Europe. You can contact...
by Vicky@Raise3D
Thu Jan 17, 2019 12:02 am
Forum: Pro2 Series
Topic: 22" tall print stopped printing at 19.75 "s
Replies: 3
Views: 80

Re: 22" tall print stopped printing at 19.75 "s

I have also noticed a large difference in calculated time and actual print time in the latest version. (I have the N1 Dual with the latest version of RaiseTouch, Motionboard and ideamaker. I have the cloud version). I have previously had pretty much bang on calculated and actual print times. But fo...
by Vicky@Raise3D
Wed Jan 16, 2019 11:03 pm
Forum: Software
Topic: API?
Replies: 20
Views: 2143

Re: API?

Would you like to advise more details bout ports not active? Are you not able to open the web page for API? The version 1.1.0.1021 should have already added API feature. No, I'm not able to load the API page or otherwise contact the port. I haven't done a full round of network diagnostics or checke...
by Vicky@Raise3D
Wed Jan 16, 2019 10:55 pm
Forum: N Series
Topic: Identifying which extruder board.
Replies: 5
Views: 73

Re: Identifying which extruder board.

The V1 thermcoupler should have no spring. If you previous has a spring, it should be a V2.
by Vicky@Raise3D
Wed Jan 16, 2019 10:18 pm
Forum: Software
Topic: New to Pro2 - First print: are these setting correct?
Replies: 0
Views: 38

Re: New to Pro2 - First print: are these setting correct?

Considering the size of our model and full of support structures, it won't be a fast try.
As printing a 20mm cube with 10mm height will take around 20mm, your model is much bigger than the cube.
by Vicky@Raise3D
Wed Jan 16, 2019 10:00 pm
Forum: Hardware
Topic: Filament add on sensor installation issues
Replies: 9
Views: 71

Re: Filament add on sensor installation issues

The holes on Bondtech should be with 4mm. But if you can find 6mm-OD, 4mm-ID's tube, you can insert the 4mm tube in to the 6mm one.
I'm not sure where you can get tube in UK. Do you use Amazon in UK or any other online shopping site? PTFE tube should be a very common parts, easy to find online.
by Vicky@Raise3D
Wed Jan 16, 2019 12:47 am
Forum: Software
Topic: Ideamaker has problems with top infill in some cases
Replies: 3
Views: 71

Re: Ideamaker has problems with top infill in some cases

I guess you mean Slic3r?
Would you mind share the gcode file of the same model sliced by Slic3r without similar issue you mentioned above?
by Vicky@Raise3D
Tue Jan 15, 2019 11:59 pm
Forum: Pro2 Series
Topic: 22" tall print stopped printing at 19.75 "s
Replies: 3
Views: 80

Re: 22" tall print stopped printing at 19.75 "s

Did printer head back to home position? Is the touchscreen still able to response to touch?
Have you cut the print process to skip the print now or still let it stay under 38hr remaining status?

Go to advanced search