Search found 4549 matches

by Vicky@Raise3D
Thu Dec 13, 2018 2:59 am
Forum: Pro2 Series
Topic: Raise3D Pro2+: Software Bug or Hardware Problem
Replies: 5
Views: 50

Re: Raise3D Pro2+: Software Bug or Hardware Problem

Seems you are using a beta version. Will have the technician share your an official version.
by Vicky@Raise3D
Wed Dec 12, 2018 8:34 pm
Forum: Pro2 Series
Topic: Raise3D Pro2+: Software Bug or Hardware Problem
Replies: 5
Views: 50

Re: Raise3D Pro2+: Software Bug or Hardware Problem

Would you like to advise the version of your RaiseTouch and export a serial log once you exit from Right Nozzle unloading?
by Vicky@Raise3D
Wed Dec 12, 2018 8:29 pm
Forum: Feature requests, ideas, wishes
Topic: RaiseApp
Replies: 3
Views: 115

Re: RaiseApp

Robert Whitfield wrote:Support


Would you like to advise what kind of support you are looking for?
by Vicky@Raise3D
Wed Dec 12, 2018 8:24 pm
Forum: RaiseCloud
Topic: No memory visible
Replies: 3
Views: 31

Re: No memory visible

Have you updated your RaiseTouch firmware to be the latest version which you can get from our Download Center?
If so, please clear cache of your browser and try again.
If still cannot work, we may need more information of your RaiseCloud account to dig in. Please open a support ticket to reach to us.
by Vicky@Raise3D
Wed Dec 12, 2018 8:18 pm
Forum: Software
Topic: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343
Replies: 5
Views: 71

Re: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343

We have checked your gcode. The only difference between two files is Bottom Solid Fill Flowrate.
1.png
1.png (7.91 KiB) Viewed 8 times


The value of first layer for two files are the same because they are sliced with the same First Layer Flowrate.
But value changes from the second layer.
by Vicky@Raise3D
Wed Dec 12, 2018 2:04 am
Forum: RaiseCloud
Topic: No memory visible
Replies: 3
Views: 31

Re: No memory visible

Thanks for your report.
We have already debugged the issue. Please test again.
by Vicky@Raise3D
Tue Dec 11, 2018 11:06 pm
Forum: Pro2 Series
Topic: Filament Stepper Motors very hot - even when not printing with nozzle
Replies: 33
Views: 1786

Re: Filament Stepper Motors very hot - even when not printing with nozzle

We have released new RaiseTouch. If you meet issue with overheating extruder motor cause filament get soft around feeding gear, you can choose loose current mode under Advanced Settings in touchscreen.
by Vicky@Raise3D
Tue Dec 11, 2018 10:13 pm
Forum: N Series
Topic: Where are the steep drivers in N1?
Replies: 1
Views: 11

Re: Where are the steep drivers in N1?

For N1, the motion board is under the printer.
You need to lay the printer down on side and remove the bottom panel then you can see the electronic box.
The electronic box is a box with a cover with a lighting logo on its cover. Remove the cover then you can see the drivers and motion board.
by Vicky@Raise3D
Tue Dec 11, 2018 2:38 am
Forum: Software
Topic: Software Display Issues
Replies: 6
Views: 116

Re: Software Display Issues

Have you tried update drive for graphic card? We have seen some complains online about Auto-update of Win10 causes graphic card cannot work properly. https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-winapps-appscat_games/some-programs-opening-to-a-white-screen/599badba-9fbb-47bc-bb9...
by Vicky@Raise3D
Tue Dec 11, 2018 2:28 am
Forum: Software
Topic: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343
Replies: 5
Views: 71

Re: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343

Whether you have tried not using 100% infill density for your model?
by Vicky@Raise3D
Tue Dec 11, 2018 12:42 am
Forum: Printing Settings
Topic: Ramp to Print Surface in Raft Printing??
Replies: 3
Views: 61

Re: Ramp to Print Surface in Raft Printing??

Would you like to share the gcode and date file you have issue with? And some pictures can show the issue with us?
by Vicky@Raise3D
Tue Dec 11, 2018 12:16 am
Forum: General
Topic: Extrusion Problem - heating issue?
Replies: 3
Views: 110

Re: Extrusion Problem - heating issue?

Have you tried the suggestion I listed above and would like to share the result?
by Vicky@Raise3D
Mon Dec 10, 2018 11:55 pm
Forum: Printing Settings
Topic: Create Support Interface
Replies: 2
Views: 44

Re: Create Support Interface

What about dense support layers?
It has high fill density which almost makes it to be a solid surface at the end of support but before real model surface.
by Vicky@Raise3D
Mon Dec 10, 2018 11:36 pm
Forum: Pro2 Series
Topic: Dual Extrusion Problem, left Extruder Keeps Extruding when not used...
Replies: 13
Views: 59

Re: Dual Extrusion Problem, left Extruder Keeps Extruding when not used...

Does it have the similar issue with PLA loaded in left nozzle or not?
by Vicky@Raise3D
Mon Dec 10, 2018 11:30 pm
Forum: Pro2 Series
Topic: Dual Extruder Issue Pro2 Plus
Replies: 5
Views: 110

Re: Dual Extruder Issue Pro2 Plus

You can try the following start code to see whether help your issue or not: G21 G90 M82 M107 G28 X0 Y0 G28 Z0 G1 Z15.0 F300 T1 G1 Z0.2 F300 G1 X5 Y5 F2400 G92 E0 G1 X80 Y5 F600 E30 G0 X110 Y5 F4800 G1 E20 F1200 G1 Z3 F300 T0 G1 X5 Y10 F3600 G1 Z0.2 F300 G92 E0 G1 X80 Y10 F600 E30 G0 X110 Y10 F4800 G...
by Vicky@Raise3D
Mon Dec 10, 2018 11:27 pm
Forum: Software
Topic: Raise3D Pro2 with Repertier Server Pro?
Replies: 2
Views: 30

Re: Raise3D Pro2 with Repertier Server Pro?

Have you tried adjusting the Timelapse Interval in touchscreen?
by Vicky@Raise3D
Mon Dec 10, 2018 11:18 pm
Forum: Hardware
Topic: N2 axis problem
Replies: 1
Views: 24

Re: N2 axis problem

Have you tried disable the motors and move the print head manually? Can you hear any abnormal noise with manually move?
Any abnormal resistance or binding points when trying to move the print head?
by Vicky@Raise3D
Mon Dec 10, 2018 4:09 am
Forum: Software
Topic: Retraction too enthusiastic.
Replies: 8
Views: 165

Re: Retraction too enthusiastic.

The newly opened Bottom Layer and Top Layer retraction settings have the similar default value as previous version. We just open these two options for users to tune based on needs. But the default values are the same. What we have changed in the latest version is the Minimal Travel of Retraction. We...
by Vicky@Raise3D
Sat Dec 08, 2018 1:31 am
Forum: Pro2 Series
Topic: Can we talk about the Pro2 camera quality?
Replies: 18
Views: 366

Re: Can we talk about the Pro2 camera quality?

the higher resolution will still take more bandwidth of the network When you say 'bandwidth' are you referring to the CPU cycle of the machine? If the cam was broadcasting over wifi as the machine can it wouldn't compete with data to and from the printer when using a USB loaded with the gcode right...

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