Search found 4563 matches

by Vicky@Raise3D
Sat Dec 15, 2018 5:15 am
Forum: Software
Topic: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343
Replies: 8
Views: 149

Re: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343

The flowrate in filament settings won't change the E value in gcode. It will only ask printer change the overall extrusion amount. The first sence in gcode is M221 T0 S100 means the florwrate for this filament is 100%. infill 50%, solid top&down layers 3, bottom solid fill flowrate 78%, top soli...
by Vicky@Raise3D
Sat Dec 15, 2018 3:51 am
Forum: Pro2 Series
Topic: Dual Extruder Issue Pro2 Plus
Replies: 7
Views: 160

Re: Dual Extruder Issue Pro2 Plus

We concern that if the two purge lines from two nozzles may mix with each other if too much which will be drag together to the model.
But the start code I sent you before has asked purged filament stuck onto build surface. So it will should have less chance have filament be dragged to the model.
by Vicky@Raise3D
Sat Dec 15, 2018 3:38 am
Forum: Software
Topic: [Feature][IM-3.3.0] Scale Coordinates Options
Replies: 3
Views: 67

Re: [Feature][IM-3.3.0] Scale Coordinates Options

Noted. Will add your request into developing list to see whether we can achieve similar function.
by Vicky@Raise3D
Fri Dec 14, 2018 9:17 pm
Forum: Hardware
Topic: N2 axis problem
Replies: 3
Views: 64

Re: N2 axis problem

If you press one arrow in X direction and press one arrow in Y direction to try to move the extruder, it won't follow right?
And after that, if you try to move the extruder manually with both XY motors enabled, is it able to be moved a little bit?
by Vicky@Raise3D
Fri Dec 14, 2018 9:13 pm
Forum: Hardware
Topic: Printing PEEK
Replies: 9
Views: 98

Re: Printing PEEK

I'm sure that Pro2 series cannot meet your needs. As the firmware is close source that you cannot modify the limitation for heating at least.
by Vicky@Raise3D
Fri Dec 14, 2018 9:12 pm
Forum: General
Topic: Quality Control.
Replies: 2
Views: 39

Re: Quality Control.

We feel sorry about that.
Would you like to share your purchase information and all the pictures of the part to http://help.raise3d.com to have our team to follow up?
by Vicky@Raise3D
Fri Dec 14, 2018 9:08 pm
Forum: General
Topic: Can't clear Idea Maker!
Replies: 2
Views: 32

Re: Can't clear Idea Maker!

You may need to do the cancel on touchscreen. Because once you hit cancel, the printer will back to idle state able to take another printer from remotely directly. If you haven't clean your build plate before, it may do harm to your printer. So we want you go to the printer to make sure nothing on b...
by Vicky@Raise3D
Fri Dec 14, 2018 8:59 pm
Forum: Pro2 Series
Topic: Dual Extrusion Problem, left Extruder Keeps Extruding when not used...
Replies: 21
Views: 185

Re: Dual Extrusion Problem, left Extruder Keeps Extruding when not used...

No, never tried a Temp Tower, can u recommend me a good one for testing TPU with the Pro2? Or can i just use this one https://www.thingiverse.com/thing:2493504 ? Today i will try a PLA/PLA Print with the same Model. Looks like a good one. Actually any Temperature Tower that have the temperature ran...
by Vicky@Raise3D
Fri Dec 14, 2018 6:48 am
Forum: Pro2 Series
Topic: Raise3D Pro2+: Software Bug or Hardware Problem
Replies: 7
Views: 133

Re: Raise3D Pro2+: Software Bug or Hardware Problem

Sorry about that. I forgot you were using RaiseCloud.
Would you mind flash your firmware back the Cloud version and test with Up arrow above red E button beside XY movement? Please heat the nozzles to filament unloading temperature first.
by Vicky@Raise3D
Fri Dec 14, 2018 12:42 am
Forum: Software
Topic: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343
Replies: 8
Views: 149

Re: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343

The current ideaMaker consider 100% infill layers as solid fill layers. We can consider to take this judgement out from ideaMaker.
by Vicky@Raise3D
Fri Dec 14, 2018 12:39 am
Forum: Software
Topic: [Feature][IM-3.3.0] Scale Coordinates Options
Replies: 3
Views: 67

Re: [Feature][IM-3.3.0] Scale Coordinates Options

Thanks for your suggestion.
We will improve the Scale to be Local Scale and Global Scale. The Global Scale will be similar as your description.

For the Printer Scale, I didn't get your idea. Should be simialr to our Global Scale's thought. Or would you like to explain a little more?
by Vicky@Raise3D
Thu Dec 13, 2018 10:47 pm
Forum: General
Topic: Filament Run-out Sensor Installation PROBLEM
Replies: 4
Views: 315

Re: Filament Run-out Sensor Installation PROBLEM

I have the same error… What is the cause and the solution please? I found that the Run-out sensor does not like my Raise3d Yellow PLA filaments. It don't detect it ( like transparent filament…).And if I turn off the Detector, after a while, the error message appear and stop to print. Do I have a ba...
by Vicky@Raise3D
Thu Dec 13, 2018 9:59 pm
Forum: Hardware
Topic: Printing PEEK
Replies: 9
Views: 98

Re: Printing PEEK

Clear plastic is polycarbonate. Electronic box is ABS. Cable chain is Nylon.
by Vicky@Raise3D
Thu Dec 13, 2018 9:55 pm
Forum: Pro2 Series
Topic: Dual Extrusion Problem, left Extruder Keeps Extruding when not used...
Replies: 21
Views: 185

Re: Dual Extrusion Problem, left Extruder Keeps Extruding when not used...

Have you ever tried print a temperature tower for your TPU? Maybe it can be extruded properly with lower temperature but less oozing. For higher retraction, would recommend increase it a little one time, or too high retraction amount may cause clogging for some filament. And if possible, still would...
by Vicky@Raise3D
Thu Dec 13, 2018 2:59 am
Forum: Pro2 Series
Topic: Raise3D Pro2+: Software Bug or Hardware Problem
Replies: 7
Views: 133

Re: Raise3D Pro2+: Software Bug or Hardware Problem

Seems you are using a beta version. Will have the technician share your an official version.
by Vicky@Raise3D
Wed Dec 12, 2018 8:34 pm
Forum: Pro2 Series
Topic: Raise3D Pro2+: Software Bug or Hardware Problem
Replies: 7
Views: 133

Re: Raise3D Pro2+: Software Bug or Hardware Problem

Would you like to advise the version of your RaiseTouch and export a serial log once you exit from Right Nozzle unloading?
by Vicky@Raise3D
Wed Dec 12, 2018 8:29 pm
Forum: Feature requests, ideas, wishes
Topic: RaiseApp
Replies: 3
Views: 140

Re: RaiseApp

Robert Whitfield wrote:Support


Would you like to advise what kind of support you are looking for?
by Vicky@Raise3D
Wed Dec 12, 2018 8:24 pm
Forum: RaiseCloud
Topic: No memory visible
Replies: 3
Views: 56

Re: No memory visible

Have you updated your RaiseTouch firmware to be the latest version which you can get from our Download Center?
If so, please clear cache of your browser and try again.
If still cannot work, we may need more information of your RaiseCloud account to dig in. Please open a support ticket to reach to us.
by Vicky@Raise3D
Wed Dec 12, 2018 8:18 pm
Forum: Software
Topic: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343
Replies: 8
Views: 149

Re: Possible bug setting Top Solid Fill Flowrate version 3.3.0.2343

We have checked your gcode. The only difference between two files is Bottom Solid Fill Flowrate.
1.png
1.png (7.91 KiB) Viewed 86 times


The value of first layer for two files are the same because they are sliced with the same First Layer Flowrate.
But value changes from the second layer.
by Vicky@Raise3D
Wed Dec 12, 2018 2:04 am
Forum: RaiseCloud
Topic: No memory visible
Replies: 3
Views: 56

Re: No memory visible

Thanks for your report.
We have already debugged the issue. Please test again.

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