Search found 3592 matches

by Vicky@Raise3D
Sun Jun 17, 2018 8:05 am
Forum: General
Topic: Pro2 Left vs. Right Extruder raise distance
Replies: 4
Views: 1086

Re: Pro2 Left vs. Right Extruder raise distance

You need to double check the distance between nozzle and build surface with feeler gauge before printing (especially first time after long-way shipping) which has been mention in Quick Starter Guide. And please make sure that your printer has been updated the both motion controller board and RaiseTo...
by Vicky@Raise3D
Sun Jun 17, 2018 8:01 am
Forum: Feature requests, ideas, wishes
Topic: Extrusion width in ideaMaker
Replies: 13
Views: 2432

Re: Extrusion width in ideaMaker

Actually when carry out slicing, the value used to calculate is only the extrusion width under Advanced settings. As due to different filament, different nozzle types, the width of the real lines extruded from nozzle tip may not be exactly the same as the physical nozzle size. The nozzle size in Pri...
by Vicky@Raise3D
Sun Jun 17, 2018 7:45 am
Forum: Printing Settings
Topic: Retraction on travel moves please help
Replies: 1
Views: 16

Re: Retraction on travel moves please help

Please check the preview in ideaMaker of your gcode. The points marked as red forks are retraction points.
1.png

Normally by default, retraction is triggered before each long movement. You can check whether in ideaMaker whether the retraction points are enabled properly or not.
by Vicky@Raise3D
Sat Jun 16, 2018 2:39 am
Forum: Software
Topic: IdeaMaker Design Suggestions
Replies: 1
Views: 56

Re: IdeaMaker Design Suggestions

1. With the latest version of ideaMaker, printing profiles can be imported into ideaMaker via .data file which created together with .gcode file during slicing. 2. We are currently putting optimize slicing produce into developing list. In the current version, if you don't want to slice anything but ...
by Vicky@Raise3D
Sat Jun 16, 2018 1:37 am
Forum: General
Topic: Filament Snapping - PLA red official
Replies: 5
Views: 360

Re: Filament Snapping - PLA red official

Timon wrote:Hello Robert,

I have the same issue with the official Raise3D red PLA filament. I was wondering if you have solved your problem by now?


Shoot us a support ticket at help.raise3d.com with the picture of the issue you meet of your filament and the label on filament spool.
by Vicky@Raise3D
Sat Jun 16, 2018 1:32 am
Forum: Hardware
Topic: N2 Pro printhead on a regular N2
Replies: 6
Views: 195

Re: N2 Pro printhead on a regular N2

I'm so sorry but the news release of the Upgrade Kits for N series may need to have one week delay.
by Vicky@Raise3D
Sat Jun 16, 2018 1:21 am
Forum: General
Topic: Calibration PRO 2
Replies: 3
Views: 97

Re: Calibration PRO 2

Compared with N series, the leveling system of Pro2 series printer has been completely upgraded. The stiffness of material used for heated bed on N series requires 13 different calibration points to ensure its flatness. Now, in the Pro2 series, the stiffness of the material used for the new heated b...
by Vicky@Raise3D
Fri Jun 15, 2018 11:53 pm
Forum: Printing Settings
Topic: Bed Temp below 60C?
Replies: 13
Views: 216

Re: Bed Temp below 60C?

OncologyEngineer wrote:Dear Vicky,

I have both mac and windows. Happy to confirm both.

Cheers,
Adam


PM sent.
by Vicky@Raise3D
Fri Jun 15, 2018 10:51 pm
Forum: General
Topic: STL Design Shared
Replies: 61
Views: 25577

Re: STL Design Shared

Vicky, could you find the power socket cover I just posted the picture of?? I know it's 3D printed so that means somebody has the STL at the factory. Just trying to add safety for those of us with early N2 and N2Plus from the kickstarter. I had used a big piece of heatshrink to make mine safer but ...
by Vicky@Raise3D
Fri Jun 15, 2018 10:51 pm
Forum: General
Topic: STL Design Shared
Replies: 61
Views: 25577

Re: STL Design Shared

Iamkar33m wrote:Raise3D, can we get the STL file you use at the factory for bed level testing? Thanks!

- Kareem


Attached the sliced files for you we using in factory to checking the levelness of Pro2.
Pro2 Leveling Calibration.rar
(43.45 KiB) Downloaded 4 times
by Vicky@Raise3D
Thu Jun 14, 2018 8:00 am
Forum: Hardware
Topic: N2 Pro printhead on a regular N2
Replies: 6
Views: 195

Re: N2 Pro printhead on a regular N2

Should be no later than next month. I have already seen some work about this project on progress internally.
by Vicky@Raise3D
Thu Jun 14, 2018 3:02 am
Forum: Software
Topic: RAISE3D and FORM FUTURA
Replies: 1
Views: 99

Re: RAISE3D and FORM FUTURA

The partnership they mentioned should be Raise3D Open Filament Project. The project is currently on-going, both Raise3D and Filament Manufactories are testing the possibility and workable printing settings for Raise3D printer. We will release more news later, after the first batch= of filament is re...
by Vicky@Raise3D
Thu Jun 14, 2018 2:55 am
Forum: Printing Settings
Topic: deactivate unused extruder
Replies: 8
Views: 237

Re: deactivate unused extruder

You are currently running with Pro2 series or N series printer? The N series can close the heating of unused nozzle during single extruder print, if the unused nozzle will not be enabled in the whole print task. The Pro2 series will only preheat the unused nozzle before print starts, and will immedi...
by Vicky@Raise3D
Thu Jun 14, 2018 2:49 am
Forum: Printing Settings
Topic: Readable template files
Replies: 2
Views: 52

Re: Readable template files

By now, as far as I known, there is no access to read the .bin file.
We are considering to open readable template file in future, maybe .json type.
by Vicky@Raise3D
Thu Jun 14, 2018 2:42 am
Forum: Software
Topic: ideaMaker 3.1.7 Release Notes Updated 2018.5.11
Replies: 33
Views: 1459

Re: ideaMaker 3.1.7 Release Notes Updated 2018.5.11

Hello, I have a problem with this latest version 3.1.7, changing the infill of the model, it never changes the amount of filling, in the preview I always display the same result, be it at 10% or 80%. Have you put any settings in Pre-layer or Pre-group settings or Filament Settings for infill? Which...
by Vicky@Raise3D
Thu Jun 14, 2018 2:38 am
Forum: Software
Topic: Random Stop
Replies: 5
Views: 119

Re: Random Stop

When you find print stops in middle, have you checked whether the touchscreen can response to your touch or not?
Whether the screen can read USB driver?
Please shoot us a support ticket at help.raise3d.com.
by Vicky@Raise3D
Wed Jun 13, 2018 5:33 am
Forum: General
Topic: Pro 2 in Europe
Replies: 5
Views: 183

Re: Pro 2 in Europe

Stefan J. Trucker wrote:@vicky
I do not care from whome I buy, as long as i get the product


Shoot your needs to sales@raise3d.com.
Our sales team will help find a best solution for you.
by Vicky@Raise3D
Wed Jun 13, 2018 5:32 am
Forum: Software
Topic: How to place Support to fill an internal gap?
Replies: 4
Views: 81

Re: How to place Support to fill an internal gap?

Good to know. Thanks for your update.
by Vicky@Raise3D
Mon Jun 11, 2018 7:55 am
Forum: Software
Topic: Slicing issue and exclamation point
Replies: 7
Views: 107

Re: Slicing issue and exclamation point

Try this option: Merge Internal Overlapping Parts under Other tab in Advanced Settings. 1.png As this model has several overlapping structures which cause ideaMaker defines them as non-manifold edges. The Auto-Repair function calculates based on triangles on model surface which cannot repair all the...
by Vicky@Raise3D
Mon Jun 11, 2018 7:42 am
Forum: Software
Topic: How to place Support to fill an internal gap?
Replies: 4
Views: 81

Re: How to place Support to fill an internal gap?

Is it possible to ask your stl file? The color of the model surfaces shown in your picture seem with wrong Mesh Orientation.

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