Search found 2107 matches

by Vicky@Raise3D
Wed Jul 26, 2017 9:44 am
Forum: Printing Settings
Topic: 0.2mm nozzle
Replies: 6
Views: 62

Re: 0.2mm nozzle

If hand push the filament into the nozzle when no extruding, can it continue the extrusion then?
by Vicky@Raise3D
Wed Jul 26, 2017 7:16 am
Forum: Hardware
Topic: Touchscreen freezes
Replies: 7
Views: 83

Re: Touchscreen freezes

If you can control the screen with wired mouse when it goes unresponsive to your touch, it should be more likely to the grounding problem.
by Vicky@Raise3D
Wed Jul 26, 2017 6:30 am
Forum: Printing Software
Topic: Gap between print and support
Replies: 3
Views: 40

Re: Gap between print and support

Try 0.1mm manual support and smaller horizontal offset to check whether it is better. It should not only due to pillar size but also the offset between support and model. Actually the flat is not totally flat as you seen in Manual support, it will be cut off according to the shapf of the model. Here...
by Vicky@Raise3D
Wed Jul 26, 2017 1:48 am
Forum: Others
Topic: I hate site localization and redirecting!
Replies: 7
Views: 105

Re: I hate site localization and redirecting!

Vicky, Here is an example of where it is annoying. In this post Jetguy is referencing a lot of pages, and I'm sure the links work just fine for him. http://forum.raise3d.com/viewtopic.php?p=16819#p16809 But for us in Europe we are just redirected to the EU home page. If you could change your redire...
by Vicky@Raise3D
Wed Jul 26, 2017 1:38 am
Forum: General
Topic: raise3d.com website weird behaviour when accessing via links
Replies: 3
Views: 43

Re: raise3d.com website weird behaviour when accessing via links

We have redefine the redirecting between different countries and regions, please try again to check whether it works better for you.
by Vicky@Raise3D
Tue Jul 25, 2017 10:56 am
Forum: Printing Software
Topic: Error in iM printing sequence
Replies: 3
Views: 55

Re: Error in iM printing sequence

Random works for your case too, but hard to control the position by yourself.
by Vicky@Raise3D
Tue Jul 25, 2017 10:27 am
Forum: Printing Software
Topic: Gap between print and support
Replies: 3
Views: 40

Re: Gap between print and support

Please use Manual Support and check whether there has a lot gap there like the follow picture:
2.png
2.png (5.1 KiB) Viewed 28 times


For your model may needs to consider smaller size pillar as support.
by Vicky@Raise3D
Tue Jul 25, 2017 10:12 am
Forum: Printing Settings
Topic: 0.2mm nozzle
Replies: 6
Views: 62

Re: 0.2mm nozzle

The clog problem normally happens to you at which stage? Preloading or Raft printing or the first several layers printing?
by Vicky@Raise3D
Tue Jul 25, 2017 8:46 am
Forum: Hardware
Topic: Not reaching temperature
Replies: 45
Views: 1522

Re: Not reaching temperature

We are currently constructing our website, and planning to add more instructions onto the website and remove some unused or incorrect information from the current website.
Thanks for your suggestion about the WIKI and FAQ page, we will take into consideration.
by Vicky@Raise3D
Tue Jul 25, 2017 8:42 am
Forum: Feature requests, ideas, wishes
Topic: Have these issues been addressed?
Replies: 10
Views: 170

Re: Have these issues been addressed?

So sorry about the poor experience, we force and double check the plastic bag for machine now. And we have higher requirements for rods now.
We are always open to hear customer's voice and suggestion.
And thanks a lot for helping us keeping on improving using experience!
by Vicky@Raise3D
Mon Jul 24, 2017 10:53 am
Forum: General
Topic: Printer Freezes during printing
Replies: 3
Views: 92

Re: Printer Freezes during printing

Please shoot a ticket onto our support system. May need to do some hardware check.
by Vicky@Raise3D
Mon Jul 24, 2017 10:21 am
Forum: Printing Software
Topic: Error in iM printing sequence
Replies: 3
Views: 55

Re: Error in iM printing sequence

Setting printing sequence is currently not developed inside ideaMaker. But for your case, you can set Layer Start Point as Fixed in Other tab in Advanced settings which is set as Nearest by default. You can set a point as the first point to start each new layer so that the one model will be always p...
by Vicky@Raise3D
Mon Jul 24, 2017 7:39 am
Forum: Printing Settings
Topic: 0.2mm nozzle
Replies: 6
Views: 62

Re: 0.2mm nozzle

Are you using other PLA? Normally such size of nozzle doesn't work well with filament has other fills inside or it may clog very frequently.
And please reduce the feedrate to be 50%-70% to slow down the printing speed for 0.2mm nozzle.
by Vicky@Raise3D
Mon Jul 24, 2017 6:20 am
Forum: Others
Topic: I hate site localization and redirecting!
Replies: 7
Views: 105

Re: I hate site localization and redirecting!

We haven't tried before, but if you think there doesn't have enough information for you to check. You should can check our EU page in Russia.
www.raise3d.eu.
by Vicky@Raise3D
Mon Jul 24, 2017 5:57 am
Forum: Printing Software
Topic: Touchscreen Firmware 0.9.2 Release Note 2017.22.06
Replies: 15
Views: 350

Re: Touchscreen Firmware 0.9.2 Release Note 2017.22.06

Here has the auto-tuning steps, if anyone needs to check: viewtopic.php?f=4&t=1505&p=15761#p15761.
by Vicky@Raise3D
Mon Jul 24, 2017 5:52 am
Forum: Printing Software
Topic: Touchscreen Firmware 0.9.2 Release Note 2017.22.06
Replies: 15
Views: 350

Re: Touchscreen Firmware 0.9.2 Release Note 2017.22.06

A quick note on a possible minor bug in the latest Raise Touch firmware 0.9.2.1026. I recently upgraded to the Bondtech dual drive and needed to update to latest Raise Touch firmware in order to adjust E-steps per unit. This worked fine but I also tried PID autotune. The left nozzle worked correctl...
by Vicky@Raise3D
Fri Jul 21, 2017 10:09 am
Forum: Printing Settings
Topic: Multi-density print
Replies: 9
Views: 131

Re: N-series software support

I use my machine as a single-extruder at times, and a dual-extruder at other times. It is a pain in the neck to export slicing profiles from one machine definition and re-import them to copy them from one machine type to another. There is no need to export and import the template. Choose Duplicate ...
by Vicky@Raise3D
Fri Jul 21, 2017 9:42 am
Forum: Feature requests, ideas, wishes
Topic: Have these issues been addressed?
Replies: 10
Views: 170

Re: Have these issues been addressed?

We have done a destructive test in our factory last month, push over a machine from the second floor, and let it roll over the stairs down to ground floor. Then we found on those machines, they will highly have bent rods, misalignment crossing rods, towing chain not as tight fixed as default, top co...
by Vicky@Raise3D
Fri Jul 21, 2017 7:08 am
Forum: Others
Topic: I hate site localization and redirecting!
Replies: 7
Views: 105

Re: I hate site localization and redirecting!

Thanks for you advice!
We are currently discussing how to improve our website in our office. You thoughts have already feedbacked to our website optimization team.
That is very valuable information!
by Vicky@Raise3D
Fri Jul 21, 2017 4:04 am
Forum: Hardware
Topic: Board error1 and home position
Replies: 24
Views: 165

Re: Board error1 and home position

No longer homing means the nozzle stuck at the last position for printing or back to left front corner but not stop when it reaches the origin point or it moves a little to left and front, but no totally reaches the target position?

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