Search found 1756 matches

by Vicky@Raise3D
Fri Apr 28, 2017 11:20 am
Forum: Hardware
Topic: Bed leveling again
Replies: 6
Views: 179

Re: Bed leveling again

How about having a direct talk with us?
You can make a call to our US office.
by Vicky@Raise3D
Fri Apr 28, 2017 8:31 am
Forum: General
Topic: motors say disabled but carrage wont move
Replies: 13
Views: 404

Re: motors say disabled but carrage wont move

Did you find any other abnormal in X direction when printing?
by Vicky@Raise3D
Fri Apr 28, 2017 7:28 am
Forum: Printing Software
Topic: Lost my x,y calibration settings
Replies: 6
Views: 88

Re: Lost my x,y calibration settings

The printer settings are saved in config file of ideaMaker. Update won't do anything to the cofig file of ideaMaker. Should be something miss up the settings inside config file. If you are afraid that this happen again, you can copy all the folders under the following address before install the new ...
by Vicky@Raise3D
Fri Apr 28, 2017 6:10 am
Forum: Hardware
Topic: Where is the best place to put the two build plate clips
Replies: 7
Views: 98

Re: Where is the best place to put the two build plate clips

The right side 25mm space is for the second nozzle.
This is a 295*295mm Raft or 295*295mm model with Raft under?
by Vicky@Raise3D
Fri Apr 28, 2017 3:46 am
Forum: Printing Software
Topic: Random Start Point
Replies: 5
Views: 75

Re: Random Start Point

Around the middle of May.
by Vicky@Raise3D
Thu Apr 27, 2017 3:20 am
Forum: Hardware
Topic: Raise3D N2 first setup
Replies: 20
Views: 498

Re: Raise3D N2 first setup

No rush. You can do it whenever you are free.
by Vicky@Raise3D
Thu Apr 27, 2017 2:49 am
Forum: Others
Topic: Raft Adhesion Issues
Replies: 4
Views: 40

Re: Raft Adhesion Issues

Firstly, please make sure that the distance between nozzle and build plate. Proper distance provides better adhesion.
Second, temperature. Default bed temperature is 40C, try higher, 50-60C.
by Vicky@Raise3D
Wed Apr 26, 2017 10:42 am
Forum: Printing Settings
Topic: Make raft with 0.2 nozzle、ABS Filament
Replies: 6
Views: 94

Re: Make raft with 0.2 nozzle、ABS Filament

I found an interesting article on another forum. http://forum.raise3d.com/viewtopic.php?f=3&t=1056&p=9712&hilit=extrusion+width#p9712 >The Raft's extrusion width was set to match with 0.4mm nozzle by default. And we didn't open this setting currently. >We will open Raft extrusion width ...
by Vicky@Raise3D
Wed Apr 26, 2017 8:58 am
Forum: Printing Software
Topic: IdeaMaker Supports so close together?
Replies: 14
Views: 233

Re: IdeaMaker Supports so close together?

The following two pictures may can explain which does Horizontal Offset do better than words. The first one is 10mm, second one is 20mm. 1.png 2.png Vertical Offset refers to the gap between support sturcture and model structure. Top Layers refers to the bottom solid layers which are the first layer...
by Vicky@Raise3D
Wed Apr 26, 2017 8:39 am
Forum: Hardware
Topic: Where is the best place to put the two build plate clips
Replies: 7
Views: 98

Re: Where is the best place to put the two build plate clips

After the first several layers complete, you can put the clips back to right side.
After the nozzle gets enough space in height, it won't hit the clips any more.
by Vicky@Raise3D
Wed Apr 26, 2017 8:31 am
Forum: Hardware
Topic: Hardware problem?
Replies: 18
Views: 192

Re: Hardware problem?

Are you sure you have keep the motor enabled after moving in X and Y directions?
It was loose at which direction?
by Vicky@Raise3D
Wed Apr 26, 2017 4:03 am
Forum: General
Topic: Extruder Switched off MAXTEMP triggered
Replies: 8
Views: 391

Re: Extruder Switched off MAXTEMP triggered

Not sure why, but I can't see your first several pictures.
If all the cables are well fixed at where they should be, then should be something wrong with the thermocouple.
Can you please shoot a ticket to our support system? We can help check out the main course there.
help.raise3d.com/support/home
by Vicky@Raise3D
Wed Apr 26, 2017 3:21 am
Forum: Printing Software
Topic: Random Start Point
Replies: 5
Views: 75

Re: Random Start Point

Sorry, but not released yet.
But we have already fixed it. You will see it in next version.
by Vicky@Raise3D
Wed Apr 26, 2017 2:44 am
Forum: Printing Software
Topic: Z-hop for Travel moves in single area
Replies: 2
Views: 47

Re: Z-hop for Travel moves in single area

The current Z hop will be only enabled at retract point.
And the retraction was closed when moving inside models by default.
You can uncheck this to check whether this helps.
1.png
by Vicky@Raise3D
Tue Apr 25, 2017 10:57 am
Forum: General
Topic: N2 plus not a great experience before even printing
Replies: 22
Views: 864

Re: N2 plus not a great experience before even printing

I have contacted them. Still waiting on a solution. :x Here are the photos. This is the condition of my expensive printer when I unpacked it. 5B9519CB-5185-4A7A-8C47-77035BF607B3.JPG 198FDB49-C6C8-49FD-B1F3-5E83DB8FB713.JPG D7A73A4F-9610-4B05-BAC1-467B32762D7F.JPG 81F0204B-795F-4DDE-96B7-77EB6AA2F0...
by Vicky@Raise3D
Tue Apr 25, 2017 10:34 am
Forum: Hardware
Topic: Hardware problem?
Replies: 18
Views: 192

Re: Hardware problem?

Please check if use screen control to move print head to (100,100), then use your hand to move the print head, whether it can be moved or not?
by Vicky@Raise3D
Tue Apr 25, 2017 9:40 am
Forum: Printing Settings
Topic: Make raft with 0.2 nozzle、ABS Filament
Replies: 6
Views: 94

Re: Make raft with 0.2 nozzle、ABS Filament

Have tried 0.2 nozzle with ABS for very small print. Not sure whether small size nozzle can afford ABS for long time printing.
How about print without Raft?
by Vicky@Raise3D
Tue Apr 25, 2017 8:35 am
Forum: Printing Software
Topic: Multiple part model coordinates
Replies: 11
Views: 366

Re: Multiple part model coordinates

Does it jump out a message when you import the models into ideaMaker something like, the origin size is not proper to print, do you to scale it?
by Vicky@Raise3D
Tue Apr 25, 2017 8:21 am
Forum: Printing Software
Topic: Random Start Point
Replies: 5
Views: 75

Re: Random Start Point

Already fixed in latest version of ideaMaker.
by Vicky@Raise3D
Tue Apr 25, 2017 7:28 am
Forum: Hardware
Topic: LCD screen burn in
Replies: 17
Views: 851

Re: LCD screen burn in

Screen saver has already been added in version 0.9.0 touchscreen firmware.

For the hardware, we are currently developing a new screen and display method. After complete designing and fully tests, it will be released in the next few months.

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