Search found 1980 matches

by Vicky@Raise3D
Wed Jun 28, 2017 3:08 am
Forum: Printing Software
Topic: Where is updates ?
Replies: 1
Views: 13

Re: Where is updates ?

Hi DeX,

Which part do you mean? Touchscreen firmware or motion board firmware or ideaMaker?
by Vicky@Raise3D
Wed Jun 28, 2017 2:56 am
Forum: Software
Topic: Resume does not turn on cooling fan
Replies: 5
Views: 39

Re: Resume does not turn on cooling fan

All the firmwares are in our download center. The official motion board firmware is still 1.1.1. But the touchscreen firmware is keeping on updating. And we have put the rollback versions 0.7.2, 0.8.0 and 0.9.0 in download center in case you meet any bug after upgrade the firmware. https://www.raise...
by Vicky@Raise3D
Wed Jun 28, 2017 2:30 am
Forum: Hardware
Topic: My N2+ is in Big Trouble. motor and heatbed is not working.
Replies: 6
Views: 306

Re: My N2+ is in Big Trouble. motor and heatbed is not working.

If set temperature for heated bed on touchscreen, will the current temperature change or not? Or not matter heating or not, both the real temperature of heated bed and the current temperature on screen both stuck at low value? The heated bed, motion board, touchscreen box and drivers are all newly c...
by Vicky@Raise3D
Wed Jun 28, 2017 1:41 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 29
Views: 313

Re: Some wierd actions on my N2 after touchscreen firmware update

Billucas wrote:
ozgurum87 wrote:I don't have problem for now. Thank you for quick update.


Same for me. Thanks.


Thanks for your feedback!
by Vicky@Raise3D
Tue Jun 27, 2017 8:57 am
Forum: Software
Topic: Resume does not turn on cooling fan
Replies: 5
Views: 39

Re: Resume does not turn on cooling fan

We should have fixed this in 0.8.0 and the latest version is 0.9.2.
You can download from our website and test.
by Vicky@Raise3D
Tue Jun 27, 2017 8:20 am
Forum: Printing Settings
Topic: Printing at 0.01mm (10 Microns)
Replies: 16
Views: 518

Re: Printing at 0.01mm (10 Microns)

0.01mm performs very different among different model structure. So that we can only provide some settings for you to start with. You need to adjust depends on the printing results.
by Vicky@Raise3D
Tue Jun 27, 2017 8:07 am
Forum: General
Topic: Tech support unable to advise, printing ceases after 30-40 mins
Replies: 21
Views: 216

Re: Tech support unable to advise, printing ceases after 30-40 mins

No need the page up or down. The previous page shows the records before.
If you want to check the temperature during printing, just start a print. After it starts, you can enter settings - machine tab - more settings - Serial port logs and press export.
by Vicky@Raise3D
Tue Jun 27, 2017 7:24 am
Forum: General
Topic: 270°C or higher
Replies: 7
Views: 66

Re: 270°C or higher

Try PID auto-tuning.
I just shared the steps here: viewtopic.php?f=4&t=1505&p=15761#p15761

If you need 270C, then set the tuning temperature to be 270C.
by Vicky@Raise3D
Tue Jun 27, 2017 7:07 am
Forum: Hardware
Topic: Hot Glue Dripping for Connectors (silicone)
Replies: 11
Views: 187

Re: Hot Glue Dripping for Connectors (silicone)

Would you like to share the melting pictures, the label on your extruder motors and the serial number of your machine and when did you buy the machine from onto our ticket system? So that we can check whether it is silicone batch. If so, we need to consider change this.
by Vicky@Raise3D
Tue Jun 27, 2017 4:02 am
Forum: Hardware
Topic: Not reaching temperature
Replies: 40
Views: 1302

Re: Not reaching temperature

Dear Sir, Please install our latest touchscreen firmware: https://s3.amazonaws.com/ideamaker/touch/updater_0_9_2_1026.raisepack After upgrading the firmware, enter Setting -> More Settings -> Hardware -> PID Settings -> PID Autotune. 1.png Choose the nozzle which you want to set high temperature and...
by Vicky@Raise3D
Tue Jun 27, 2017 3:42 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 29
Views: 313

Re: Some wierd actions on my N2 after touchscreen firmware update

Ok, so then the Raisepack update officially posted, the one that people may have loaded may be faulty and cause random extrusion rate increases? And then with no way to roll back, the only way is to update forward to this beta update? We will upload the rollback versions of 0.7.2, 0.8.0 and 0.9.0 o...
by Vicky@Raise3D
Tue Jun 27, 2017 2:43 am
Forum: Hardware
Topic: Hot Glue Dripping for Connectors (silicone)
Replies: 11
Views: 187

Re: Hot Glue Dripping for Connectors (silicone)

Which melt in the pictures mbb.mech shared should be hot glue. We have already changed it to be silicone glue which can stand much higher temperature than hot glue. Based on our tests in factory, haven't seen it will melt during printing.
by Vicky@Raise3D
Tue Jun 27, 2017 2:36 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 29
Views: 313

Re: Some wierd actions on my N2 after touchscreen firmware update

Ok, so then the Raisepack update officially posted, the one that people may have loaded may be faulty and cause random extrusion rate increases? And then with no way to roll back, the only way is to update forward to this beta update? We will upload the rollback versions of 0.7.2, 0.8.0 and 0.9.0 o...
by Vicky@Raise3D
Tue Jun 27, 2017 2:24 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 29
Views: 313

Re: Some wierd actions on my N2 after touchscreen firmware update

ozgurum87 wrote:I don't have problem for now. Thank you for quick update.


Thanks for your test!
Fixed version has been uploaded onto our download center.
by Vicky@Raise3D
Tue Jun 27, 2017 2:23 am
Forum: Hardware
Topic: Some wierd actions on my N2 after touchscreen firmware update
Replies: 29
Views: 313

Re: Some wierd actions on my N2 after touchscreen firmware update

a question as to what is going on with this issue. does this occur only if you override the settings or all the time? I haven't tried to print with my machine yet since i have rebuilt it. Seems the problem only happens when you use screen auto-loading filament before printing. If you directly start...
by Vicky@Raise3D
Mon Jun 26, 2017 11:07 am
Forum: Software
Topic: Resume does not turn on cooling fan
Replies: 5
Views: 39

Re: Resume does not turn on cooling fan

Would you like to advise which version of touchscreen firmware you are using?
by Vicky@Raise3D
Mon Jun 26, 2017 11:07 am
Forum: Hardware
Topic: Filament Out Sensor
Replies: 3
Views: 82

Re: Filament Out Sensor

The sensor is still on-going. Haven't completed test yet.
viewtopic.php?f=4&t=341&start=20#p14851
by Vicky@Raise3D
Mon Jun 26, 2017 10:45 am
Forum: General
Topic: Tech support unable to advise, printing ceases after 30-40 mins
Replies: 21
Views: 216

Re: Tech support unable to advise, printing ceases after 30-40 mins

From the serial log, the machine seems at idle state. Did you export it out during printing or after a while of printing complete?

If related to temperature, have you even seen the nozzle temperature changes a lot during printing?
by Vicky@Raise3D
Mon Jun 26, 2017 9:51 am
Forum: Hardware
Topic: Hot Glue Dripping for Connectors (silicone)
Replies: 11
Views: 187

Re: Hot Glue Dripping for Connectors (silicone)

We have already reported the problem to R&D department. They are considering different plans for this. We will most likely add something can provide heat insulation between motor and extruder.
by Vicky@Raise3D
Mon Jun 26, 2017 8:55 am
Forum: Feature requests, ideas, wishes
Topic: float the idea "print monitor" window
Replies: 3
Views: 68

Re: float the idea "print monitor" window

Notes taken. Will share your advise with the software department.

Go to advanced search