Search found 3937 matches

by Vicky@Raise3D
Fri Aug 17, 2018 1:28 am
Forum: Software
Topic: Ideamaker completes slice but does not save
Replies: 6
Views: 96

Re: Ideamaker completes slice but does not save

You can attached compressed file here or if you don't want to show to public, you can send PM to me.
by Vicky@Raise3D
Fri Aug 17, 2018 1:26 am
Forum: Printing Settings
Topic: Proto Pasta Stainless PLA
Replies: 13
Views: 276

Re: Proto Pasta Stainless PLA

If you have tried any tuning on retraction amount or extra restart amount?
by Vicky@Raise3D
Fri Aug 17, 2018 1:24 am
Forum: General
Topic: PRO2 real speed much lower than set speed
Replies: 5
Views: 91

Re: PRO2 real speed much lower than set speed

It will be common that a Bowden type printer has higher acceleration rates than a heavy direct drive printer.

For your second paragraph, would you like to explain more about that?
by Vicky@Raise3D
Fri Aug 17, 2018 1:16 am
Forum: Hardware
Topic: Error 11
Replies: 4
Views: 36

Re: Error 11

Then I guess your original issue may due to that you remove the second thermocoupler or have a defective thermocoupler on right side.
If you want to reuse the right side, don't forget get a new thermocoupler and flash the firmware back to dual version.
by Vicky@Raise3D
Fri Aug 17, 2018 1:13 am
Forum: Pro2 Series
Topic: WIFI switching off
Replies: 4
Views: 46

Re: WIFI switching off

Do you meet some other issues with your screen when WIFI fails? Such as poor response to touching? Print stuck?
by Vicky@Raise3D
Thu Aug 16, 2018 7:10 pm
Forum: Software
Topic: Issues with Start of Print - Raise n Purge Not Happening
Replies: 11
Views: 210

Re: Issues with Start of Print - Raise n Purge Not Happening

The purge now works well with no matter old files or new files?
by Vicky@Raise3D
Thu Aug 16, 2018 7:05 pm
Forum: General
Topic: Layer Shift after pause
Replies: 7
Views: 115

Re: Layer Shift after pause

Attach an USB driver onto your screen. After the shifts happens, go to the little gear button at top corner, More Settings -> Serial Port Log and Export.
Then you will get the log in your driver.
Thank you!
by Vicky@Raise3D
Thu Aug 16, 2018 6:53 pm
Forum: Pro2 Series
Topic: Extruder gears disassembly
Replies: 6
Views: 90

Re: Extruder gears disassembly

Take the extruder off from the printer with the four screws marked above.
Remove the three fixing screws from front and back of the , one side has two, one side has one. Then you can open the extruder.
by Vicky@Raise3D
Thu Aug 16, 2018 2:11 am
Forum: Software
Topic: Ideamaker raft greyed out.
Replies: 10
Views: 204

Re: Ideamaker raft greyed out.

Have you changed anything under Filament Override Settings?
1.png
by Vicky@Raise3D
Thu Aug 16, 2018 2:04 am
Forum: Hardware
Topic: Error 11
Replies: 4
Views: 36

Re: Error 11

Would you like to advise whether your printer is a dual-extruder version or single-extruder version? It looks like the second thermocoupler is not properly functional. You can test with flashing single-extruder version of firmware or switching the thermocoupler on left and right with each other to s...
by Vicky@Raise3D
Thu Aug 16, 2018 1:43 am
Forum: Printing Settings
Topic: Nozzle hits the other object when jumping from one to other
Replies: 1
Views: 33

Re: Nozzle hits the other object when jumping from one to other

Make sure that you have confirmed the distance between nozzle and build plate with feeler gauge inside accessory box.
And you can enable Z hop in ideaMaker to avoid such issues.
by Vicky@Raise3D
Thu Aug 16, 2018 1:07 am
Forum: Software
Topic: Issues with Start of Print - Raise n Purge Not Happening
Replies: 11
Views: 210

Re: Issues with Start of Print - Raise n Purge Not Happening

May I have your gcode and data files to take a look? If the issue only happens with your old files, please export them out from the printer and share with us. Go to More Settings -> Privacy and Security to enable Enable Exporting Local Files to External Storage. Then you can export the local files i...
by Vicky@Raise3D
Thu Aug 16, 2018 12:41 am
Forum: General
Topic: PRO2 real speed much lower than set speed
Replies: 5
Views: 91

Re: PRO2 real speed much lower than set speed

It sounds like due to acceleration.
May I ask which are your other printers?
by Vicky@Raise3D
Thu Aug 16, 2018 12:20 am
Forum: Printing Settings
Topic: Just tell me what will work
Replies: 4
Views: 133

Re: Just tell me what will work

You can apply glue on build surface as well. And clean the glue after with water and clean cloth.
by Vicky@Raise3D
Thu Aug 16, 2018 12:07 am
Forum: Printing Settings
Topic: Proto Pasta Stainless PLA
Replies: 13
Views: 276

Re: Proto Pasta Stainless PLA

Printing this filament with 0.4mm nozzle may leave to much pressure to extrusion, which may cause clogging.
by Vicky@Raise3D
Wed Aug 15, 2018 5:56 pm
Forum: Hardware
Topic: Printed matter is printed aslant.
Replies: 1
Views: 49

Re: Printed matter is printed aslant.

Would you like to check whether you feel any binding or abnormal of belts when move the extruder gently around manually?
by Vicky@Raise3D
Wed Aug 15, 2018 5:56 pm
Forum: Pro2 Series
Topic: Extruder gears disassembly
Replies: 6
Views: 90

Re: Extruder gears disassembly

If you can reach the filament with extruder removed?
1.png
by Vicky@Raise3D
Wed Aug 15, 2018 2:46 am
Forum: Printing Settings
Topic: Just tell me what will work
Replies: 4
Views: 133

Re: Just tell me what will work

Whether currently you are only facing with sticking issue or some other issues too? If only sticking, please take a look of the following thread which is some testing record we did for PVA on N series printer: http://forum.raise3d.com/viewtopic.php?f=5&t=960&p=9040 Please enable Dense Layer ...
by Vicky@Raise3D
Wed Aug 15, 2018 12:53 am
Forum: General
Topic: Layer Shift after pause
Replies: 7
Views: 115

Re: Layer Shift after pause

May I ask any picture which can show how big the shifting will happen?
And serial log after shift happens.
by Vicky@Raise3D
Wed Aug 15, 2018 12:38 am
Forum: Pro2 Series
Topic: Bed handle snap off
Replies: 24
Views: 343

Re: Bed handle snap off

Have asked the technicians to pay attention to your ticket already.

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