Search found 4130 matches

by Vicky@Raise3D
Fri Sep 21, 2018 3:18 am
Forum: RaiseCloud
Topic: Working with Raisecloud
Replies: 3
Views: 72

Re: Working with Raisecloud

RaiseCloud is currently a beta version and we are developing the transmission channel between ideaMaker and RaiseCloud. It will be very convenient if you want to transfer your .gcode file to RaiseCloud once this function being acheived.
Thank you for your comments on our products.
by Vicky@Raise3D
Fri Sep 21, 2018 1:17 am
Forum: Software
Topic: Z Hop - Hopping after every single line on 1st layer
Replies: 1
Views: 29

Re: Z Hop - Hopping after every single line on 1st layer

Try rectilinear type line pattern for solid infill layers.
Then there will be one continuous line for one solid infill section instead of multiple individual lines.
by Vicky@Raise3D
Thu Sep 20, 2018 6:58 pm
Forum: Software
Topic: Print Quality - 1st solid layers on infill
Replies: 5
Views: 54

Re: Print Quality - 1st solid layers on infill

Notes taken. Will add into developing list.
by Vicky@Raise3D
Thu Sep 20, 2018 5:10 pm
Forum: General
Topic: The forum is back online!
Replies: 0
Views: 11

The forum is back online!

We are sorry for the inconvenience this interruption might have caused, last-minute maintenance was needed which resulted in the forums being taken down for several hours last night.

We apologize for not sending out a notification before this was done.

Forums are now functioning as normal again.
by Vicky@Raise3D
Thu Sep 20, 2018 12:13 am
Forum: RaiseCloud
Topic: [BUG] Profile Import
Replies: 4
Views: 95

Re: [BUG] Profile Import

Thanks for your information. Will report the developing to have a look.
by Vicky@Raise3D
Wed Sep 19, 2018 11:58 pm
Forum: RaiseCloud
Topic: [BUG] unable to import gcode file to raise cloud
Replies: 9
Views: 217

Re: [BUG] unable to import gcode file to raise cloud

Sorry about that. Will report the developing team.
by Vicky@Raise3D
Wed Sep 19, 2018 12:03 am
Forum: Printing Settings
Topic: Problems with Print quality ABS
Replies: 7
Views: 185

Re: Problems with Print quality ABS

From the settings you shared, I see that you are using the default High Quality ABS settings.
Have you ever tried printing with lower nozzle temperature to compare the results?
by Vicky@Raise3D
Tue Sep 18, 2018 11:42 pm
Forum: Pro2 Series
Topic: Benchy3D Gcode
Replies: 5
Views: 71

Re: Benchy3D Gcode

Thanks for your update! Good to know the result.
by Vicky@Raise3D
Tue Sep 18, 2018 11:41 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 83
Views: 2348

Re: Cold nozzles reading 240° C

Hello. Here is test cube print I did today with Raise 3D Premium Gray PLA filament and with standard default settings in IdeaMaker. The extrusion of Raise3D PLA looks fine, and actually it looks over-extrusion. BTW, did you remember which height you have jam with Esun PLA at? Here is the part. Jam ...
by Vicky@Raise3D
Tue Sep 18, 2018 11:27 pm
Forum: Pro2 Series
Topic: X-Offset on Print
Replies: 17
Views: 289

Re: X-Offset on Print

You can also try move the extruder to center position on screen to enable the both side of motors. And try to move the extruder manually to see whether it can be moved or not.
by Vicky@Raise3D
Tue Sep 18, 2018 11:01 pm
Forum: General
Topic: How can I print support structures in HIPS?
Replies: 4
Views: 65

Re: How can I print support structures in HIPS?

I personally haven't printed HIPS before. But I see that has HIPS profiles in ideaMaker, maybe it can be a easy start point for settings.
BVOH is a filament very sensitive to moisture, must be fully dried before printing.
by Vicky@Raise3D
Tue Sep 18, 2018 10:29 pm
Forum: Software
Topic: Printer sometimes restarts after finishing
Replies: 7
Views: 142

Re: Printer sometimes restarts after finishing

Would you like to help us run a test with a beta version of RaiseTouch which we can get more information from Log?
by Vicky@Raise3D
Tue Sep 18, 2018 9:53 pm
Forum: Pro2 Series
Topic: Problem with extruder 2
Replies: 3
Views: 55

Re: Problem with extruder 2

Good suggestions. Will feedback to marketing team to see whether we can have a specific section for instructions on our website.
Thank you!
by Vicky@Raise3D
Tue Sep 18, 2018 12:26 am
Forum: RaiseCloud
Topic: [BUG] unable to import gcode file to raise cloud
Replies: 9
Views: 217

Re: [BUG] unable to import gcode file to raise cloud

Thanks for your files!
We have debugged some issues related to this. Please try one more time to see whether it works now or not.

Thank you!
by Vicky@Raise3D
Mon Sep 17, 2018 11:48 pm
Forum: Printing Settings
Topic: Thick, Solid PLA Prints are Lifting
Replies: 2
Views: 40

Re: Thick, Solid PLA Prints are Lifting

Did you use Raft for your print?
Have you double confirm the Z offset for the extruder you are printing with your part with feeler gauge? Or try to adjust it to be a little closer to see whether it helps or not?
by Vicky@Raise3D
Mon Sep 17, 2018 11:42 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 83
Views: 2348

Re: Cold nozzles reading 240° C

Yes, we have Raise3D premium filament. We printed 2 big parts with Raise3D premium filament after that eSun filament print and they were printed with no issues. May I ask some picture of the print result of test cube by Raise3D Premium PLA with ideaMaker standard default setting? Hello. Here is tes...
by Vicky@Raise3D
Mon Sep 17, 2018 11:15 pm
Forum: Pro2 Series
Topic: Cold nozzles reading 240° C
Replies: 83
Views: 2348

Re: Cold nozzles reading 240° C

I own a Pro2. I first opened a ticket about wild temperature swings on June 19th. This also led to extruder jams and failed prints. I finally traced this to the 14pin connector and after re-plugging, it I had several successful prints. The next ticket I opened was about the filament sensor sending ...
by Vicky@Raise3D
Mon Sep 17, 2018 10:26 pm
Forum: Pro2 Series
Topic: Problem with extruder 2
Replies: 3
Views: 55

Re: Problem with extruder 2

Would you like to run a test print with Filament Monitor disabled to see whether the issue is caused by Filament Monitor? For calibration the height of hotends on Pro2, please check the instruction in the following page: https://www.raise3d.com/collections/pro2-series-3d-printer-parts/products/v3-ho...
by Vicky@Raise3D
Mon Sep 17, 2018 10:22 pm
Forum: General
Topic: Raise3D Pro2 Clicking Sound on X-axis
Replies: 1
Views: 37

Re: Raise3D Pro2 Clicking Sound on X-axis

Sounds like a bad motor coupler.
Would you like to share the video at http://help.raise3d.com so that our technicians can help diagnose?
by Vicky@Raise3D
Mon Sep 17, 2018 10:19 pm
Forum: Pro2 Series
Topic: Filament Stepper Motors very hot - even when not printing with nozzle
Replies: 11
Views: 271

Re: Filament Stepper Motors very hot - even when not printing with nozzle

Hello, any news on this? When could we expect the new firmware to be released? I'm having this same issue. Removing the cover works sometimes but if the printer is working for some hours it will air print for sure. We are working very hard to fix some issues, we hope we can get everything done and ...

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